Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Shaunna Abello

Talent Acquisition Coordinator
Taguig
Shaunna Abello

Summary

I am a responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.


Overview

10
years of professional experience
4
years of post-secondary education

Work History

Maersk Global Service Center
Pasig

Process Expert – Logistic Financial Operation
11.2019 - Current

Job overview

  • Worked well in a team setting, providing support and guidance.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Ensure timely and qualitative creation of Sales & Purchase orders.
  • Ensure timely and qualitative Customer Invoicing.
  • Ensure all Contract & Prices are in place & timely updated.
  • Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.
  • Identify & apply corrective actions on system interface & conduct necessary reconciliations.
  • Maintain Volume trackers and adhere/sustain established control mechanisms.
  • Meet ad-hoc customer requirements/ exceptions and ensure that the requirements are fulfilled with a sense of urgency.
  • Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.
  • Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.
  • Implement Kaizens, Cost Saving or Value Addition Projects identified.
  • Ensures Accountability , holding self and others accountable to meet commitments and achieve KPI's related to the process.
  • Ensure best practice is shared within teams in the GSC.

Ngosiok Marketing
Malabon

Logistic and Fleet Officer
07.2015 - 07.2019

Job overview


  • Organise transportation activities, including storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary.
  • Responds to emergency calls from drivers and communicated situation details to supervisors.
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Ensure all container vans were transferred to the shipping lines container yard before the scheduled delivery to customers.
  • Ensure products reach their destinations (customers) safely, securely, and on- time especially export customers.
  • Assist customers with inquiries, concerns and issues regarding deliveries and orders.
  • Manage warehouse security related work such as preparing badges, passes and identification cards.
  • Monitors trucks via GPS Tracking system.

Mang Inasal
Cebu

Assistant Restaurant Manager
11.2014 - 07.2015

Job overview

  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Created and maintained detailed financial records and reports to inform future strategies.
  • Purchased food and cultivated strong vendor relationships.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Ensures the good quality of food and excellent services given to customers.
  • Conduct interviews for recruitments and initiate the onboarding process.
  • Conduct trainings to staffs for self development.


Oxfam
Cebu

HR Assistant - (Typhoon Haiyan Emergency Response)
11.2013 - 09.2014

Job overview

  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Created and completed personnel action forms for hires, title changes and terminations.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Compiled employee records from individual departments to maintain central files.
  • Ensure medical claims are validated and guiding staff as organization policy and standards.
  • Maintains medical claim record in proper filing ensuring that medical results and matters are dealt with utmost confidentiality.
  • Maintains records on absences including annual leaves and sick leaves and guide staff on availing leaves according to company policy.
  • Provides support in the performance management process-guiding staff and managers on appropriate forms; collecting information during the performance annual cycle.
  • Comes up with employee activities such as sports fests, team building sessions, etc. to boost up employee morale and satisfaction.
  • Takes responsibility for allocating accommodation to relocated staff members and visitors.
  • Takes note of staff needs in staff houses, offices, etc. and acting on same to ensure comfort and security for all. This includes checking that utilities such as electricity and water are always available; equipment, and house fixtures in good working condition.
  • Takes charge of and monitors usage of mobile phone credits taking into consideration the weekly load limits of staff.
  • Organizes travel arrangements for relevant personnel and visitors to and from the programme offices including, but not exclusively, emergency traveler floats, transportation and accommodation.


Education

Salazar Colleges of Science And Institute of Tech.
Bantayan, Cebu

Bachelor of Science from Marketing Management
06.2010 - 04.2014

University Overview

Skills

Problem-Solving

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Software

SAP user

Mirosoft Office

Timeline

Process Expert – Logistic Financial Operation
Maersk Global Service Center
11.2019 - Current
Logistic and Fleet Officer
Ngosiok Marketing
07.2015 - 07.2019
Assistant Restaurant Manager
Mang Inasal
11.2014 - 07.2015
HR Assistant - (Typhoon Haiyan Emergency Response)
Oxfam
11.2013 - 09.2014
Salazar Colleges of Science And Institute of Tech.
Bachelor of Science from Marketing Management
06.2010 - 04.2014

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Shaunna AbelloTalent Acquisition Coordinator