Sharmaine Joy Dela Cruz Dorotan
Summary
Proven Administrative Assistant at Helena Marita T. Palalay, adept in data entry and office administration, enhanced team productivity by streamlining communication and reducing office supply costs. Excelled in maintaining confidentiality and fostering customer relationships, showcasing a blend of professional maturity and exceptional computer skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Helena Marita T. Palalay
Laoag, Province Of Ilocos Norte, Philippines
01.2023 - 05.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Science in Accountancy - Business Accountancy
Divine Word College of Laoag
Laoag, Province Of Ilocos Norte, PhilippinesBusiness Accountancy
International School of A.L.A.
Laoag, Province Of Ilocos Norte, Philippines06-2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Documentation and recordkeeping
- Professional and mature
Languages
English
Upper intermediate (B2)
Timeline
Administrative Assistant
Helena Marita T. Palalay
01.2023 - 05.2025
Bachelor of Science in Accountancy - Business Accountancy
Divine Word College of Laoag
Business Accountancy
International School of A.L.A.