SHARMAINE MORALES
SALES AND MARKETING PROFESSIONAL
ANGONO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
DATA MONITORING ANALYST
CREATIVESPARX, INC.
pasig
05.2020 - Current
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Received and processed stock into inventory management system.
- Drove operational improvements which resulted in savings and improved profit margins.
- Prepared variety of different written communications, reports and documents.
- Worked with customers to understand needs and provide excellent service.
- Monitored company inventory to keep stock levels and databases updated.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with team members to achieve target results.
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
Junior Assistant Manager
SECURITYBANK CORPORATION
MAKATI
06.2019 - 04.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Compiled financial data to comply with budget.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Education
Bachelor of Science - Marketing Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
STA. MESA MANILA 06.2015 - 05.2019
Skills
Data monitoring
Data Quality Monitoring
Data analytics
Financial monitoring and forecasting
Database objects creation
Sales analysis
Sales tracking
Sales Proposals
Sales planning
Sales trends
Certification
[TOP 3 SALES ASSOCIATE IN AREA], [SECURITY BANK CORPORATION]
Timeline
DATA MONITORING ANALYST
CREATIVESPARX, INC.
05.2020 - Current
Junior Assistant Manager
SECURITYBANK CORPORATION
06.2019 - 04.2020
Bachelor of Science - Marketing Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
06.2015 - 05.2019