Summary
Overview
Work History
Education
Skills
Websites
Contact
Extracurricular Activities
Education and Training
Languages
References
Awards
Timeline
Generic
Sharmaine Jacel SY

Sharmaine Jacel SY

Cainta

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Business Development Associate

Inteluck Corporation
Makati City
09.2024 - 01.2025
  • Conducted market research and identified potential clients to drive business growth.
  • Set up potential client contacts, cultivated relationships, and followed through on service needs.
  • Managed CRM database, ensuring accurate and up-to-date information on leads and clients.
  • Participated in networking events and industry conferences to build professional relationships and identify business opportunities.
  • Identified customer needs by asking questions and advising on best solutions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted in the negotiation of contracts and agreements with clients and partners.
  • Developed and maintained strong relationships with current and prospective clients to expand market presence.

Lead Generation Specialist

Elgada BPO Solutions Inc.
Makati
03.2024 - 08.2024
  • Conducted research and identified potential leads through various online sources.
  • Provided regular reports on the progress of lead generation activities, including performance metrics such as cost per acquisition.
  • Implemented A and B testing techniques to determine which messaging was most effective at generating leads.
  • Collaborated with sales team members to develop strategies that would increase lead conversion rate.
  • Created detailed lead profiles to ensure accurate data capture for further analysis.
  • Maintained an up-to-date database of qualified leads and their contact information.
  • Researched and targeted prospective customers to support business development objectives.
  • Developed new leads each day at or above quotas.

Resolution Specialist

iFive Global Inc.
08.2018 - 01.2024
  • Visually Inspect each page of medical records for completeness and legibility
  • Handle a high volume of continuous records
  • Protect the security of medical records to ensure that confidentiality is maintained
  • Ensure proper documentation is included in each record as directed by client
  • Remove pages from records that are not required or non-medical.

Research Associate

Sourcefit Philippines, Inc.
04.2015 - 07.2018
  • Interpret and comprehend marketing requests from client
  • Finding relevant leads
  • Skills All Microsoft Office Application Google Docs and Spreadsheet Work with the campaign write-up that is provided by the client and a potential lead
  • Use data entry, database and word processing programs to track day-to-day activities.

Recruitment Associate

Jobsolutions Philippines Inc.
11.2014 - 02.2015
  • Coordinate with the clients for the application of the endorsed applicants
  • Tracks and Maintain applicant's database every day Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.

Education

Bachelor of Arts in Mass Communication -

St. Paul University
Quezon City, Metro Manila

Skills

  • Cold calling
  • B2B background
  • Proposal writing
  • Lead generation
  • Client onboarding
  • Sales proposal creation
  • Customer relationship management
  • Contract negotiation and closing tactics
  • Outbound marketing
  • Lead nurturing
  • Multitasking
  • Adaptability and flexibility
  • Records maintenance
  • Teamwork
  • Problem-solving abilities
  • Communication proficiency
  • Active listening
  • Critical thinking
  • Professionalism

Contact

#3, 2nd St. Youngstown Village, Cainta, Rizal 1900

Extracurricular Activities

Contributor for Ginintuang Uhay, School News Paper Organization, Cainta Catholic College 2007- 2010 Adjutant and Administrative officer, CAT, Cainta Catholic College 2010 Medics Commander, CAT, Cainta Catholic College 2010 Contributor for The Paulinian, school newspaper organization for the college level, St. Paul University, Quezon City, 2011 Member of D’GEMMS for Drawing, School Organization for Excellent Students in various fields, St. Paul University Mass Communication Society Props team, Co-Head, 2013-2014 Secretary for Entrepreneur Club, IFive Global Inc.

Education and Training

Quezon City, Metro Manila

Languages

1,C1

References

Sharmaine Alarcon, 09088991209, salarcon@ifiveglobal.com, Ifive Global Inc - Team Leader

Marcel Joyce Capile, 0977 674 0538, marceljoyce.capile@streamlineverify.com, Elgada BPO Solutions - Human Resource Generalist

Analy Magana, 09178135357, analy@inteluck.com, Inteluck Corporation - Human Resource Supervisor

Awards

  • Top research associate (top 5) AUGUST 2015 – SOURCEFIT PHILIPPINES
  • BEST IN QUALITY FOR OCTOBER 2019 RESOLUTION SPECIALIST ROLE – IFIVE GLOBAL INC.
  • BEST IN QUALITY FOR DECEMBER 2019 RESOLUTION SPECIALIST ROLE – IFIVE GLOBAL INC.
  • TOP PERFORMER FOR DECEMBER 2019 RESOLUTION SPECIALIST– IFIVE GLOBAL INC.

Timeline

Business Development Associate

Inteluck Corporation
09.2024 - 01.2025

Lead Generation Specialist

Elgada BPO Solutions Inc.
03.2024 - 08.2024

Resolution Specialist

iFive Global Inc.
08.2018 - 01.2024

Research Associate

Sourcefit Philippines, Inc.
04.2015 - 07.2018

Recruitment Associate

Jobsolutions Philippines Inc.
11.2014 - 02.2015

Bachelor of Arts in Mass Communication -

St. Paul University

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Sharmaine Jacel SY