SHARMAINE A. PANGILINAN
Mohamed Bin Zayed City,
Summary
Professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
Work History
Assistant Restuarant Manager
Mcdonald's U.A.E.
09.2024 - Current
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Assistant Restaurant Manager
Nono's Restaurant
09.2023 - 08.2024
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Shift Manager
Army Navy Burger Inc.
12.2021 - 08.2023
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
Barista
Seattle's Best Coffee
10.2016 - 11.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
Housekeeping
Diamond Hotel Philippines
12.2015 - 02.2016
- 600 hours of Practicum II
Front of the House
Gumbo Restaurant
04.2015 - 05.2015
- 300 hours of Practicum I
Education
Bachelor of Science - Hotel And Restaurant Management
La Consolacion College Manila
Skills
- Staff training and development
- Food safety compliance
- Training and mentoring
- Inventory control
- Shift management
- Interpersonal and written communication
- Customer assistance
- Restaurant operations
- Schedule coordination
- Budget administration
- Opening and closing procedures
- Employee scheduling
Training
- 05/01/19, Dining Station and Personality Development, Seattle's Best Coffee Main Office
- 10/01/16, Barista 101, Seattle's Best Coffee Main Office
Additional Information
Ms. Lorewin Sanggalan
Mcdonald’s U.A.E.
Assistant Restaurant Manager
056 797 0109
Ms.Kricel Mabansag
Mcdonald’s U.A.E.
Assistant Restaurant Manager
050 851 9958
Timeline
Assistant Restuarant Manager
Mcdonald's U.A.E.
09.2024 - Current
Assistant Restaurant Manager
Nono's Restaurant
09.2023 - 08.2024
Shift Manager
Army Navy Burger Inc.
12.2021 - 08.2023
Barista
Seattle's Best Coffee
10.2016 - 11.2021
Housekeeping
Diamond Hotel Philippines
12.2015 - 02.2016
Front of the House
Gumbo Restaurant
04.2015 - 05.2015
Bachelor of Science - Hotel And Restaurant Management
La Consolacion College Manila
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