Shara Airin Custodio
Sitio Marketing Brgy. Pinugay, Baras, Rizal
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Housekeeping Supervisor
City Service Corporation
07.2019 - 08.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping Supervisor
BMS Janitorial and Services
01.2018 - 06.2019
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
Restaurant Supervisor
London Fish and Chips
11.2013 - 11.2015
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Education
Bachelor of Science - Information Education
Guzman College of Science & Technology
Computer Secretarial And Business Management -
International Electronics & Technical Institute
Skills
- Teamwork and collaboration
- Flexible and adaptable
- Friendly, positive attitude
- Problem-solving
Additional Information
- Date of Birth: April 10, 1977
- Place of Birth: Oriental Mindoro
- Age: 48 years old
- Nationality: Filipino
SKILLS
- Office works
- Encoding
I hereby certify, that the above information is true and correct to the best of my knowledge and skills.
SHARA AIRIN CUSTODIO
Timeline
Housekeeping Supervisor
City Service Corporation
07.2019 - 08.2025
Housekeeping Supervisor
BMS Janitorial and Services
01.2018 - 06.2019
Restaurant Supervisor
London Fish and Chips
11.2013 - 11.2015
Bachelor of Science - Information Education
Guzman College of Science & Technology
Computer Secretarial And Business Management -
International Electronics & Technical Institute
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