SHANTAL FAITH GUILARAN

President's Secretary

Liaison Officer of CHED and DEP ED

• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Maintained electronic filing systems and categorized documents.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Improved office workflow by redesigning document submission process.
• Maintained daily report documents, memos and invoices.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or schools data.

Billing Staff

• Maintained a high level of customer service with timely and accurate bill for patients.
• Prepared patients bill, doctors fees and other hospital charges.
• Printing of Statement of account and assisting patients on their payment .

• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Executed record filing system to improve document organization and management.
• Contributed to a positive work environment by providing professional assistance to colleagues when needed.
• Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
• Answered multi-line phone system, routing calls, delivering messages to client and greeting visitors.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed filing system, entered data and completed other clerical tasks.