

Order to Cash Associate at Accenture with a track record of collecting $70M - $100M USD in overdue B2B balances for enterprise global accounts. Tech-savvy professional proficient in Salesforce and advanced data reconciliation tools to drive down DSO and resolve root-cause payment discrepancies. Adept at cross-functional collaboration and B2B stakeholder negotiation to maximize financial efficiency and maintain key client relationships.
Portfolio & Collections Impact: Successfully collected $70M - $100M USD in delinquent balances across enterprise B2B accounts within a global Order-to-Cash (OtC) framework for a Fortune 5 tech client.
Metric-Driven Results: Spearheaded proactive dunning activities and dispute resolution initiatives to consistently drive down Days Sales Outstanding (DSO) and shrink aged debt profiles.
Cross-Functional Collaboration: Liaised with billing, sales operations, and cash application stakeholders to address root-cause payment delays and streamline credit reconciliations.
Systems Expertise: Tracked account statuses, logged dunning histories, and generated financial reports leveraging Salesforce and proprietary financial platforms.