Shane Aira Pama
Sales Associate
Tacurong,SUK
Summary
Dedicated sales associate with expertise in customer service and sales. Proven ability to enhance customer satisfaction and drive sales through effective problem-solving and collaboration.
Results-driven professional with a strong background in sales and customer service. Known for effective problem-solving and teamwork skills, consistently improving customer satisfaction and retention through personalized support and strategic collaboration.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Sales Associate
Home Credit Philippines
11.2024 - Current
- Assisted customers with product selection and inquiries, enhancing their shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales reporting.
- Maintained knowledge of promotions and product features to effectively communicate benefits to customers.
- Collaborated with team members to achieve sales targets and improve store performance.
- Organized merchandise displays, contributing to an appealing shopping environment and increased sales opportunities.
- Resolved customer complaints promptly, improving satisfaction rates and loyalty.
- Monitored inventory levels and coordinated restocking efforts to maintain optimal product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Criminology
South Central Mindanao Institute of Technology
Tacurong, Province Of Sultan Kudarat, Philippines 04.2001 -
Skills
Customer service
Customer service
Money handling
Sales expertise
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Customer engagement
Reliable and punctual
Conflict resolution
Accomplishments
- Awarded “Employee of the Month” in 2024.
- Exceeded monthly quota 95% times.
- Resolved product issue through consumer testing.
- Achieved certificate of recognition by completing key performance indicator with accuracy and efficiency.
Affiliations
- Society of Human Resource Management
- National Association of Social Workers
Certification
Certificate of recognition
Timeline
Sales Associate
Home Credit Philippines
11.2024 - Current
Bachelor of Science - Criminology
South Central Mindanao Institute of Technology
04.2001 -