

I am a travel advisor with 9 years of working experience across multiple travel operations, including ticketing, schedule changes and corporate travel. Experienced in handling end-to-end reservation processes and working with various airlines policies.
Provided guidance to customers on travel-related concerns such as flight bookings, changes, cancellations, and refunds, ensuring clear and accurate communication. Simplified complex airline policies and procedures into easy-to-understand explanations for customers
Manage travel arrangements for corporate clients, including business and leisure trips, by sourcing and presenting the best-value options for flights, hotels, and ground transportation.
Investigate and resolve ticketing discrepancies preventing flight issuance, offering effective solutions and alternative options to meet customer needs. Assess schedule changes and recommend the most suitable alternative flight options, ensuring continuity of travel and meeting client preferences.
GDS (Worldspan/Travelportplus/Sabre/Amadeus)
Travel research
Problem-solving abilities
Basic computer skills (MS Word, Excel, email systems)
Knowledge sharing and support
Process analysis and improvement
Ms. Patricia Anne Sagana
Servicing Travel Advisor Lead
Chase Travel
Phone: +639192231390
Ms. Monica Ordenez
Servicing Travel Advisor Lead
Chase Travel
Phone: +639776932044