Motivated Customer Care Ambassador with one year of experience, seeking to leverage strong problem-solving,
and data analysis skills in the role of Real Time Analyst (RTA). Committed to improving operational efficiency,
ensuring optimal service delivery, and driving performance through data-driven insights and effective team
collaboration.
As a Labeler at Remotask, I annotated and tagged various data formats, ensuring high
accuracy and adherence to detailed guidelines to support AI model training, while
consistently meeting deadlines and maintaining quality standards in a remote, flexible
environment.
As a Customer Service Representative at Ubiquity, I managed financial accounts by
assisting customers with inquiries, resolving account-related issues, processing
transactions, and ensuring accurate and timely updates, all while maintaining a high
standard of service and customer satisfaction.
As a Customer Care Ambassador at Support Zebra for the ETC/American Survey Team Account (seasonal), I handled Participants inquiries via phone, email, and chat, conducting a survey and resolve issues efficiently. I troubleshot technical problems, documented interactions in CRM systems, and collaborated with team members to
maintain high service level.