Shaira Mae Queen Villasor

Transmitter (PhilHealth Claims) - Oct. 2020 - present

• Check and review patient charts and claims to ensure validity, completeness and authenticity as to attachments.
• Transmit patients claims daily.
• Prepare daily transmittal report.
• Sort all papers alphabetically and according to content, dates, significance.
• Store all documents in designated places securing importance paperwork.

Assistant Disbursing Officer - (Nov. 2017 - Oct. 2018)

• Performed cash payments transactions.
• Assists in disbursing cash payment of wages, salaries and other types of claims.
• Processed NBB refunds, set up payment plans and worked with delinquent clients to resolve issues.
• Verified completeness of provided details when processing NBB refunds.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Prepare and process payroll.
• Records and file incoming and outgoing communications in order to be organized, systematic, efficient and transparent.
• Prepare monthly accomplishment reports.
• Calculated salaries, rate changes, overtime, and bonus.
• Verified timekeeping records and handled any discrepancies with employees.
• Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
• Check and review vouchers to ensure attachments are complete and details are correct.