SHAINA CAPANGPANGAN
ADMINISTRATIVE SUPERVISOR
Wildcat, Pinagsama Taguig City
Summary
ADMINISTRATIVE SUPERVISOR Creative in effective interpersonal skills, detail-oriented professional with 4+ years of extensive experience in providing exceptional customer services, administering project organization, and dealing with project queries. Exceptionally organized and focused in demonstrating an outstanding aptitude to manage and balance a variety of tasks in supervising; appraising performance and planning in the organization. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
ADMINISTRATIVE SUPERVISOR
FIBERHOME PHILS INC
Cavite City, PHILIPPINES
10.2022 - 03.2023
- Administer the project needs; provided guidance and support administration staff to perform their duties effectively and complete all tasks by deadlines.
- Provide support to resolve any problems faced by the administration team; evaluate and train staff members
- Ensuring that the team follows company standards and guidelines for operational efficiency
- Monitored and directed incoming mail and prepared outgoing mail.
- Developed and implemented organizational systems to streamline daily operations.
ADMINISTRATIVE OFFICER
FIBERHOME PHILS INC, CAVITE
Cavite , Philippines
05.2021 - 10.2022
- Handles flight and hotel booking requests of the project team by making sure that the request is smoothly processed and assisting with the issues and concerns encountered
- Prepare reports and presentations with statistical data; schedule appointments; oversee staff and office maintenance
- Conduct meetings; manage office supplies and conducted monthly inventory; process daily attendance of admin staff.
- Delivered performance reviews, recommending additional training or advancements.
- Prepared agendas and took notes at meetings to archive proceedings.
ADMINISTRATIVE ASSISTANT
FIBERHOME PHILS INC, NCR, MAKATI
Makati City, Philippines
06.2019 - 05.2021
- Administer overall admin tasks in the project; Responded to inquiries regarding department services, Implemented improvement in the expense of gasoline usage that saved cost for the company’s monthly expenses
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and processed a variety of administrative records using internal and external databases
- Meet up with clients and set appointments for ocular in properties for lease; Negotiated with clients for rentals
- Check contracts for lease; Conduct meetings and supervise daily drivers trips
EVENT COORDINATOR
BESTFRIENDS FLOWERSHOP & EVENTS, BUUG
Buug, Philippines
05.2018 - 04.2019
- Coordinate with clients and suppliers by understanding the requirements for each event; Negotiated with vendors and achieved favorable terms; conduct final checking before the event to ensure everything meet the standard
- Submit reports; evaluate event success; manage all event operations
- Booking venues and scheduling speakers.
- Inspected event facilities to confirm conformance to customer requirements.
Internship Student
MARCO POLO PLAZA CEBU, CEBU
Cebu City, Philippines
08.2017 - 11.2017
- Assigned to finance department as auditor processing hotel daily expenses;
- Handles all food-related concerns during my assignment in the culinary department; preparing guest needs
- Provided exceptional service to guests by meeting their needs; modify recipes to meet guest/customer's needs and requests.
- Reported back to the instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained files.
- Collaborated with senior management on new initiatives to build confidence.
Education
BACHELOR OF SCIENCE - HOTEL AND RESTAURANT MANAGEMENT
MINDANAO STATE UNIVERSITY
Buug Zamboanga Sibugay 05.2014 - 05.2018
Skills
Ability to remain calm and undertake various task
Project management experience
Documentation and control
Relationship building
Contract negotiations
Analytical and Critical Thinking
Additional Information
MARRY PAYAS
SUPERVISOR
FIBERHOME PHILS INC
09087971233
KIM DELOS TRINOS
ADMIN ASSISTANT
FIBERHOME PHILS INC
09690573305
Timeline
ADMINISTRATIVE SUPERVISOR
FIBERHOME PHILS INC
10.2022 - 03.2023
ADMINISTRATIVE OFFICER
FIBERHOME PHILS INC, CAVITE
05.2021 - 10.2022
ADMINISTRATIVE ASSISTANT
FIBERHOME PHILS INC, NCR, MAKATI
06.2019 - 05.2021
EVENT COORDINATOR
BESTFRIENDS FLOWERSHOP & EVENTS, BUUG
05.2018 - 04.2019
Internship Student
MARCO POLO PLAZA CEBU, CEBU
08.2017 - 11.2017
BACHELOR OF SCIENCE - HOTEL AND RESTAURANT MANAGEMENT
MINDANAO STATE UNIVERSITY
05.2014 - 05.2018