Sean Michael Palmo Del Socorro
Iligan City
Summary
Insightful Information Technology Manager with 7 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance, and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments, and staff training. Experienced
Information Technology Solutions Manager well-versed in infrastructure, security planning, and daily operations management. Forward-thinking and strategic leader with 7 years of experience in Information Technology Solutions. Recognized for cost-effective system improvements, operational streamlining, and positive leadership style.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teaching position.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
9
9
Certifications
Work History
IT Solutions Supervisor
VeniVidiVici Information Services
Iligan City
05.2018 - Current
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Assessed business requirements to forecast annual budgetary operational costs.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Teacher
Northwestern Mindanao State College of Science and Technology
Tangub City
07.2016 - 04.2018
- Helped teachers develop and diversify instruction to better serve students of different skill levels and backgrounds.
- Coordinated outreach events to bring in parents, family members and community at large to support students.
- Organized individualized behavior improvement plans for students struggling with compliance.
- Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
- Partnered with senior administration to create cohesive vision, balancing structure and creative expression to drive productive student learning.
- Developed strategies to improve student behavior school-wide and help teachers better manage classroom environments.
- Led efforts to boost student attendance and on-time arrivals with ambitious parent relations initiatives.
Education
Bachelor of Science - Information Technology
Saint Michael's College
Iligan City 06.2008 - 03.2012
Master of Science - Information And Communication Technology
Madaue City College
Cebu City 07.2013 - 04.2016
Master of Science - Information Technology
Liceo De Cagayan
Cagayan De Oro City 08.2022 - Current
Skills
Project lifecycle management
undefinedCertification
AACCUP Accreditation Survey Visit Taskforce
Timeline
Master of Science - Information Technology
Liceo De Cagayan
08.2022 - Current
IT Solutions Supervisor
VeniVidiVici Information Services
05.2018 - Current
Council of Deans and Heads for Information Technology Education
04-2017
Philippine Society of Information Technology Educators Member
04-2017
OBE REGIONAL CONFERENCE
11-2016
AACCUP Accreditation Survey Visit Taskforce
10-2016
Teacher
Northwestern Mindanao State College of Science and Technology
07.2016 - 04.2018
Master of Science - Information And Communication Technology
Madaue City College
07.2013 - 04.2016
ALCUCOA Taskforce
01-2013
CIVIL SERVICE COMMISSION Passer
12-2012
COMPUTER AIDED DRAWING ( CAD)
05-2011
Local Area Networking (LAN)
05-2011
PC REPAIR & TROUBLESHOOTING
05-2011
Bachelor of Science - Information Technology
Saint Michael's College
06.2008 - 03.2012
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