SEAN EMMELLE MENDOZA
CABANATUAN CITY
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Lineman
CABANATUAN ELECTRIC CORPORATION
CABANATUAN CITY
05.2022 - 03.2023
- Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
- Worked on both dead and energized lines.
- Resagged loose lines to prevent failures.
- Performed maintenance and reconducting work in varied weather conditions.
- Responded to emergencies and outages that required additional labor and assistance for repairs.
- Maintained solid safety record with no OSHA-recordable incidents.
- Inspected power lines for any damage or irregularities and replaced components.
- Diagnosed and resolved problems with existing power lines to correct shorts and weak signals.
- Assisted with constructing new power lines by using appropriate tools and equipment.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.
- Proven ability to learn quickly and adapt to new situations.
- Inspected power lines and poles for signs of damage or wear, interference, and degradation, and reported findings to supervisor.
Meter Installer
CABANATUAN ELECTRIC CORPORATION
CABANATUAN CITY
05.2022 - 03.2023
- Verified products and shipment information to accurately distribute items to customers.
- Installed, inspected and tested electric meters, relays and power sources to detect causes of malfunctions and inaccuracies using hand tools and testing equipment.
- Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
- Lubricated wearing surfaces of mechanical parts using oils or other lubricants.
- Recorded maintenance information, test results, material usage and repairs made.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Delivered services to customer locations within specific timeframes.
Sales Associate
MINISO
CABANATUAN CITY
07.2019 - 10.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
BACHELOR OF INDUSTRIAL TECHNOLOGY - Electrical, Electronics Engineering Technologies
Nueva Ecija University of Science And Technology, Gen. Tinio St. Quezon Dist, College of The Immaculate Conception, Conception, City
CABANATUAN CITY, NUEVA ECIJA PHILIPPINES 04.2013 - 04.2018
High School Diploma -
College of The Immaculate Conception, Conception Cabanatuan City
CABANATUAN CITY, NUEVA ECIJA Philippines 04.2009 - 04.2013
Skills
Repair work
undefinedAdditional Information
- Place: , Cabanatuan Electric Corporation Brgy Bitas Cabanatuan City Date: November 6, 2017 – March 16, 2018 3rd place in 9th annual search for Outstanding student Researchers Place: Conference room, President’s Office Neust Gen. tinio Campus Date: March 28, 2017 CITian Challenge: Stepping UP Towards Technopreneurship Place: College of Engineering Seminar Room Neust, Gen. Tinio st. Campus Date: February 23, 2017 Strengthening Soft Skill Through Personality Development & Social Graces
Accomplishments
- Achieved Emergency Medical Services National Certification II (NCII) by completing STANDARD FIRST AID AND BASIC WATER SAFETY TRAINING with accuracy and efficiency.
Timeline
Lineman
CABANATUAN ELECTRIC CORPORATION
05.2022 - 03.2023
Meter Installer
CABANATUAN ELECTRIC CORPORATION
05.2022 - 03.2023
Sales Associate
MINISO
07.2019 - 10.2019
BACHELOR OF INDUSTRIAL TECHNOLOGY - Electrical, Electronics Engineering Technologies
Nueva Ecija University of Science And Technology, Gen. Tinio St. Quezon Dist, College of The Immaculate Conception, Conception, City
04.2013 - 04.2018
High School Diploma -
College of The Immaculate Conception, Conception Cabanatuan City
04.2009 - 04.2013
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