Sau Shaari T. Amba
Summary
I am an enthusiastic and dedicated professional with extensive experience in the dining and service industry, eager to contribute my skills as a Dining Crew member or Waiter. My passion for delivering exceptional customer experiences and my strong organizational abilities make me an ideal candidate for roles such as Waiter. I am excited about the opportunity to join your team and help create memorable dining experiences for guests.
Overview
11
11
years of professional experience
Work History
Waiter
Hugo Catering Amaya
Sitio Indahag Cagayan De Oro City
06.2023 - 12.2023
- Greet guests, escort them to tables, and provide menus.
- Serve food and drinks to customers efficiently and accurately.
- Prepare tables by setting up linens and silverware, and clear and reset tables after guests depart.
- Deliver bills and collect payments from customers.
- Ensure customer satisfaction by checking in with them, addressing concerns, and handling complaints or issues professionally.
- Communicate effectively with kitchen and bar staff to ensure smooth service.
- Follow all health and safety regulations, maintain sanitation, and ensure a clean dining area.
Head Purchasing
Ultra winds Mountain Resort
P-2 Pualas, Bukidnon
01.2023 - 05.2023
- Responsible for Sourcing equipment, goods and services and managing vendors.
- Ensure all purchasing activities comply with company policies, legal requirements, and relevant regulatory standards.
- Develop and maintain strategic relationships with suppliers, negotiate favorable terms, and manage contracts.
- Create and implement purchasing strategies aligned with organizational goals and to mitigate supply chain risks.
- Oversee and optimize the procurement process, ensuring timely and cost-effective acquisition of goods and services.
Waiter
Ultra winds Mountain Resort
Bukidnon
01.2021 - 12.2022
- Serve food and drinks to customers efficiently and accurately.
- Prepare tables by setting up linens and silverware, and clear and reset tables after guests depart.
- Deliver bills and collect payments from customers.
- Ensure customer satisfaction by checking in with them, addressing concerns, and handling complaints or issues professionally.
- Communicate effectively with kitchen and bar staff to ensure smooth service.
- Follow all health and safety regulations, maintain sanitation, and ensure a clean dining area.
Waiter
Fablues Fast Food Restaurant
13th 14th Street, Nazareth, Cagayan De Oro City
01.2017 - 12.2020
- Greeting and escort the customer to their designated table.
- Presenting the menu and inform customer about the day's specials, offer menu, as possible we ask the customer if they have any food allergy.
- Ensure customer satisfaction by checking in with them, addressing concerns, and handling complaints or issues professionally.
Project Service Order Creator
PLDT Philcom
Max Suniel Street, Carmen, Cagayan De Oro City
01.2017 - 06.2017
- Encoding data information and upgrade their service plan.
- Transferring their data on address, and take the change of the device plan like copper to fiber line.
- Implemented upselling techniques by offer some of promo sales.
- Resolved customer complaints swiftly, improving retention rates.
Dining Crew
Chowking
Limketkai Center
01.2013 - 06.2013
- Maintained cleanliness and organization, promoting a welcoming atmosphere.
- Collaborated with kitchen staff, ensuring seamless service flow.
- Delivered exceptional service, enhancing guest satisfaction rates.
Education
Bachelor of Science - Information Technology
Cagayan De Oro College Phinma Education Network
Carmen, Cagayan de Oro City12.2014
Skills
- Strong multitasking
- Customer service
- Attention to detail
- Adaptable and flexible
- Reliable and responsible
- Active listening
- Team player
- Hospitality and accommodation
- Dining customer service
Languages
Malay
Upper intermediate (B2)
References
- Lizah, Singh, Ultrawinds HR,
Ultra winds Mountain Resort
+639088117059,
- Joan Uy., Maandig, Ultrawinds F&B Supervisor,
Ultra winds Mountain Resort
+639088117046,
- John Paul, Balistoy, Regional Accountant,
Commission on Population and Development Region X
+639277800194,
Timeline
Waiter
Hugo Catering Amaya
06.2023 - 12.2023
Head Purchasing
Ultra winds Mountain Resort
01.2023 - 05.2023
Waiter
Ultra winds Mountain Resort
01.2021 - 12.2022
Waiter
Fablues Fast Food Restaurant
01.2017 - 12.2020
Project Service Order Creator
PLDT Philcom
01.2017 - 06.2017
Dining Crew
Chowking
01.2013 - 06.2013
Bachelor of Science - Information Technology
Cagayan De Oro College Phinma Education Network