Romer Glenn Ortiz
General Santos,SCO
Summary
- Dynamic Customer Sales Associate with a proven track record, excelling in up-selling strategies and cash register operation. Recognized for enhancing customer satisfaction and driving sales conversions through effective communication and teamwork. Committed to delivering exceptional service and fostering customer loyalty.
- Experienced with customer interactions and sales processes, delivering consistent results in customer satisfaction and sales growth. Utilizes effective communication and problem-solving skills to meet and exceed expectations. Knowledge of sales techniques and customer relationship management.
- Enthusiastic Customer Sales Associate keen to provide shoppers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating retail clients.
Overview
2
2
years of professional experience
Work History
Customer Sales Associate
PRIMER Group Of Companies
02.2023 - 05.2024
- Assisted customers in product selection, enhancing overall customer satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained product displays, ensuring an organized and appealing shopping environment.
- Educated customers about promotions, driving upsell opportunities and loyalty.
Customer Sales Associate
Digits Trading
03.2022 - 01.2023
- Resolved customer inquiries and complaints with professionalism and empathy.
- Collaborated with team members to achieve daily sales goals consistently.
- Conducted inventory checks, supporting accurate stock management practices.
- Trained new hires on customer service protocols and company policies effectively.
- Provided optimal customer engagement, resulting in increased sales conversions.
Education
Bachelor of Science - Business Administration
Gensantos Foundation College Inc.
General Santos, Province Of South Cotabato, Philippines07-2021
Skills
- Cash register operation
- Up-selling strategies
- Suggestive selling
- Cross-selling tactics
Timeline
Customer Sales Associate
PRIMER Group Of Companies
02.2023 - 05.2024
Customer Sales Associate
Digits Trading
03.2022 - 01.2023
Bachelor of Science - Business Administration
Gensantos Foundation College Inc.