Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Hi, I’m

Sarah Selina Bolo

Palawan
Sarah Selina Bolo

Summary

A highly skilled and results-driven Operations Manager with extensive experience overseeing the day-to-day operations of a resort. Adept at managing multiple departments, including guest services, housekeeping, food and beverage, maintenance, and reservations, to ensure seamless and exceptional guest experiences. Strong leadership abilities, with a proven track record of optimizing operational efficiency, enhancing guest satisfaction, and driving revenue growth. Expertise in staff management, budgeting, cost control, and strategic planning, coupled with a deep understanding of industry best practices and safety regulations. Known for maintaining high standards of service quality, fostering a positive work culture, and continuously improving operational processes to meet and exceed business objectives. Passionate about delivering unparalleled guest experiences while ensuring the resort’s profitability and long-term success.

Overview

16
years of professional experience
1
Certification

Work History

Cocovana Beach Resort

Operations Manager
01.2020 - Current

Job overview

52 Miles Advertising, Inc.

Graphic Artist
10.2021 - 05.2022

Job overview

IDEA Institute for Dynamic English Advancement

English as a Second Language Teacher
01.2017 - 02.2019

Job overview

McCann Worldgroup

Freelance Art Director
12.2017 - 05.2018

Job overview

RR Donnelley

Graphic Designer and Quality Controller
04.2015 - 07.2016

Job overview

TCAT Philippines

Graphic Artist
02.2014 - 11.2014

Job overview

Moonline Inc.

Layout Artist
11.2013 - 01.2014

Job overview

Harte Hanks

Pre-press Composer
06.2013 - 11.2013

Job overview

Velocity Made Good (VMG)

Jr. Graphics Operator
02.2013 - 04.2013

Job overview

Rocket Internet Philippines

Image Retoucher
05.2012 - 11.2012

Job overview

Asec Asia Inc.

Graphic Artist
11.2008 - 06.2012

Job overview

Education

Informatics Computer Institute

Advanced Diploma from Computer Studies - Programming

University Overview

De La Salle University - Dasmariñas

Undergraduate from B.S. Entrepreneurial Management

University Overview

De La Salle University - Dasmariñas

Undergraduate from B.S. Accountancy

University Overview

Skills

  • Campaigns
  • Social Media Graphic Design
  • Color Theory
  • Operations management
  • Customer service
  • Operations monitoring

Certification

  • SketchUp Fundamentals
  • SketchUp Fundamentals: Modeling Practice

Additional Information

Additional Information

Department of Tourism Training (2023): Filipino Brand of Service Excellence

WaSAR Training (2024)

Timeline

Graphic Artist
52 Miles Advertising, Inc.
10.2021 - 05.2022
Operations Manager
Cocovana Beach Resort
01.2020 - Current
Freelance Art Director
McCann Worldgroup
12.2017 - 05.2018
English as a Second Language Teacher
IDEA Institute for Dynamic English Advancement
01.2017 - 02.2019
Graphic Designer and Quality Controller
RR Donnelley
04.2015 - 07.2016
Graphic Artist
TCAT Philippines
02.2014 - 11.2014
Layout Artist
Moonline Inc.
11.2013 - 01.2014
Pre-press Composer
Harte Hanks
06.2013 - 11.2013
Jr. Graphics Operator
Velocity Made Good (VMG)
02.2013 - 04.2013
Image Retoucher
Rocket Internet Philippines
05.2012 - 11.2012
Graphic Artist
Asec Asia Inc.
11.2008 - 06.2012
De La Salle University - Dasmariñas
Undergraduate from B.S. Entrepreneurial Management
De La Salle University - Dasmariñas
Undergraduate from B.S. Accountancy
Informatics Computer Institute
Advanced Diploma from Computer Studies - Programming
Sarah Selina Bolo