Sarah Jane Villarma
Bacolod
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Company Owner
Johnlee Food Products
Cauayan
05.2018 - Current
- Supervised inventory management systems for tracking stock levels, orders, and shipments.
- Monitored inventory levels and ordered supplies as needed to maintain operations.
- Managed financial records, including budgets, cash flow, invoicing, and payroll processes.
- Resolved customer complaints promptly to uphold satisfaction levels.
- Conducted audits of operational processes to identify and implement improvements.
- Directed research initiatives focusing on product design and customer service enhancements.
- Collaborated with marketing team to develop effective branding strategies.
- Performed quality assurance checks on products before shipment or delivery.
QA Admin Supervisor
ANHAM
Baghram
09.2012 - 02.2017
- Functioned as a key information source for summary reports from QA/QC inspectors.
- Logged non-conformances in GIS and forwarded to Claims admin for processing.
- Streamlined administrative support for daily operations required by QA/QC personnel.
- Highlighted ongoing operational issues and SOP deviations to accelerate resolution efforts.
- Provided solutions for LN staff inquiries regarding inbound/outbound logistics tracking.
- Aided Claims admin and QA/QC manager with administrative functions when unavailable.
- Collected and stored departmental data systematically in both electronic and hard copy formats.
- Tracked daily attendance through sign-in logs for all LN employees.
- Responsible for preparation and submission of daily, weekly, monthly report QA/QC report Including the non-conformance report send to claims department for processing.
Administrative /Automated Logistical Specialist
Unity Logistics & Supply Services
Kabul
04.2008 - 02.2009
- Managed confidential documents in compliance with established security protocols.
- Compiled data from multiple sources into structured reports for management review.
- Tracked materials and equipment efficiently within the system.
- Conducted regular maintenance on logistical systems, including software updates.
- Processed purchase orders, invoices, and related documentation with precision.
- Coordinated procurement and timely delivery of materials for various contracts.
- Directed analysis of technical source data critical for product development.
Finance Officer/Human Resources Payroll Specialist
ANHAM
Camp Habbaniyah ( US Military Base)
10.2005 - 10.2006
- Coordinated audits with internal and external auditors for accurate financial statements.
- Prepared monthly, quarterly, and annual financial reports for management review.
- Assisted in preparation of audited financial statements per Generally Accepted Accounting Principles.
- Managed accounts receivable and payable processes, ensuring accurate transaction recording in general ledger.
- Regularly reconciled bank accounts to maintain accuracy of financial records.
- Reviewed payroll, vendor payments, and accounting disbursements for compliance and precision.
- Generated reports to assess wage and salary trends for strategic analysis.
- Maintained human resources records by processing applications, resumes, and payroll adjustments.
Cashier
AAFES (PX/BX)
Camp Stryker ( U.S Military Base)
10.2004 - 10.2005
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Maintained current knowledge of store promotions to highlight sales to customers.
Laundry Operator
Mid Jordan Company ( MJC )
Camp Taji ( U.S Military Base)
03.2004 - 10.2004
- Operated industrial washing machines, managing laundry for US military personnel efficiently.
- Sorted laundry by size and color, adhering to established protocols.
- Monitored washing cycles to maintain optimal water levels.
- Adjusted dryer temperature controls based on garment label instructions.
- Inspected linens for damage to uphold quality standards.
- Compiled daily reports on completed tasks, production output, and inventory status.
- Transported clean linen to designated storage areas and pickup locations using carts.
- Folded clean laundry, organizing stacks in specified distribution areas for military personnel.
Education
Associate of Science - Computer Science
Institute of Creative Computer Technology
Cainta, Rizal04-2001
Skills
- Report generation and data management
- Logistics coordination and administration
- Quality assurance and financial reporting
- Document processing
- Payroll management and budgeting
- Office administration
- Administrative procedures
Languages
Filipino
First Language
English
Proficient (C2)
C2
Timeline
Company Owner
Johnlee Food Products
05.2018 - Current
QA Admin Supervisor
ANHAM
09.2012 - 02.2017
Administrative /Automated Logistical Specialist
Unity Logistics & Supply Services
04.2008 - 02.2009
Finance Officer/Human Resources Payroll Specialist
ANHAM
10.2005 - 10.2006
Cashier
AAFES (PX/BX)
10.2004 - 10.2005
Laundry Operator
Mid Jordan Company ( MJC )
03.2004 - 10.2004
Associate of Science - Computer Science
Institute of Creative Computer Technology
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