Sarah Jane Narvaez
Sales & Marketing Manager
CARMONA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Accomplished Sales Manager offering 10 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Head of Sales & Marketing
Specialized Electronics Distribution Inc. (SEDI)
Makati
01.2021 - Current
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Evaluated performance against goals and implemented appropriate development plans.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Researched competitors' activities and products to uncover new trends
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Used vendor expertise to deliver educational content to sales team.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
Sales Manager
SERVE DIAGNOSTICA INC.
Manila
01.2020 - 12.2020
- Researched competitors' activities and products to uncover new trends
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Evaluated performance against goals and implemented appropriate development plans.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
Finance Manager
Serve diagnostica Inc.
Makati
01.2016 - 12.2019
- Prepared and managed large capital expenditure budgets to effectively handle infrastructure investment and long-term operations.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Created organizational structures to improve accounting and finance functions.
- Created documents to display financial reports and data using [Software].
- Audited and reconciled payroll and distributions for personnel.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Identified partnership opportunities and established favorable business connections.
- Supported pension program rollout following targeted analysis and research.
- Drove revenue stream development through strategic collaboration and partnerships.
- Managed investments to diversify financial portfolios and grow revenue.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Developed corporate investment strategies to drive growth and security.
- Supported operations management, sales and marketing efforts to increase revenue and overall financial health.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Researched and facilitated software integration to streamline accounting and financial processes.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Reviewed documentation and identified financial discrepancies where applicable.
- Partnered with IT and operational leadership to develop financial business plans with detailed benchmarks.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Managed regular finance tracking for numerous branch offices and headquarters expenses.
Sales Manager
Serve Diagnostica Inc.
Manila
02.2015 - 12.2015
- Researched competitors' activities and products to uncover new trends
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Evaluated performance against goals and implemented appropriate development plans.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Used vendor expertise to deliver educational content to sales team.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
Sales Representative
Scientific Biotech Specialties Inc.
Makati City
07.2010 - 01.2015
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Organized sales paperwork, presented proposals and finalized contracts.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Exceeded goals for new accounts in single sales cycle.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Trained and mentored new sales representatives.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Automated contact management system, resulting in better client organization and goal alignment.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Implemented brand marketing and sales campaigns.
Education
Bachelor of Science - Nursing
University of Perpetual Help System- Biñan
Biñan, Laguna 06.2005 - 10.2009
Skills
Sales processes
Timeline
Head of Sales & Marketing
Specialized Electronics Distribution Inc. (SEDI)
01.2021 - Current
Sales Manager
SERVE DIAGNOSTICA INC.
01.2020 - 12.2020
Finance Manager
Serve diagnostica Inc.
01.2016 - 12.2019
Sales Manager
Serve Diagnostica Inc.
02.2015 - 12.2015
Sales Representative
Scientific Biotech Specialties Inc.
07.2010 - 01.2015
Bachelor of Science - Nursing
University of Perpetual Help System- Biñan
06.2005 - 10.2009
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