Sarah Jane Garcia
Bacolor Pampanga
Summary
Dynamic receptionist with a proven track record at City of Dreams, excelling in organization and time management. Enhanced guest experiences through exceptional customer service and efficient front desk operations. Skilled in data entry and adept at managing multi-line phone systems, ensuring seamless communication and scheduling.
Overview
1
1
year of professional experience
Work History
Receptionist
City of Dreams
06.2022 - 11.2023
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Answered multi-line phone system, directing calls to appropriate departments and personnel.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and welcoming reception area, enhancing visitor experiences.
- Coordinated scheduling for meetings and appointments, optimizing staff time management.
- Assisted in maintaining office supplies inventory, facilitating timely restocking and organization.
Education
Diploma -
Marian Colleges of Baliwag Bulacan
Baliwag Bulacan04.2016
Skills
Organization skills
Time management
Telephone skills
Data entry
Greeting and seating clients
Customer/Client relations
Customer and client relations
Accomplishments
"I consistently delivered quality work on time, took on extra tasks, and helped the team finish projects smoothly. I built good relationships with colleagues and made sure every task was done right."
Timeline
Receptionist
City of Dreams
06.2022 - 11.2023
Diploma -
Marian Colleges of Baliwag Bulacan