Sarah Carla Celiz
Manager
Quezon City, Metro Manila,00
Summary
Qualified Branch Manager with solid history of managing bank operations and leading teams to achieve financial goals. Proven track record in enhancing customer satisfaction and streamlining processes. Demonstrated leadership and decision-making abilities in dynamic environments.
Equipped with front line- face to face experiences, capable of handling trainings
Overview
34
34
years of professional experience
Work History
Bank Manager
Banco De Oro Unibank, Inc.
11.2000 - 12.2023
- Ensures operation is in adherence to regulatory requirements, maintaining a strong control environment.
- Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Focused on set quotas
Teller
Philippine National Bank
06.1990 - 12.2000
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Handles remittances.
Education
Bachelor of Arts - Economics
University of Sto. Tomas
Manila, Metro Manila, Philippines 04.2001 -
Skills
Operational efficiency
Branch administration
Proactive and focused
Customer service
Relationship building and management
Timeline
Bachelor of Arts - Economics
University of Sto. Tomas
04.2001 -
Bank Manager
Banco De Oro Unibank, Inc.
11.2000 - 12.2023
Teller
Philippine National Bank
06.1990 - 12.2000
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