Xavier Jabagat
Cebu City, Province of Cebu,CEB
Summary
Dynamic and engaging Tour Guide with a proven track record at JDG Travel and Tours and in CIIIBV Canyoneering Adventure, adept at enhancing visitor experiences through local knowledge and storytelling. Skilled in group coordination and safety awareness, I foster memorable interactions, ensuring guest satisfaction and safety during tours. Proficient in delivering captivating historical insights tailored to diverse audiences.
Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge of historical sites and cultural attractions to create memorable experiences. Track record of strong communication skills and exceptional customer service.
Overview
7
7
years of professional experience
Work History
Canyoneering Tour Guide
CIIIBV Cannyoneering Adventure
06.2023 - Current
- Guided groups through local landmarks, ensuring an engaging and informative experience.
- Improved visitor satisfaction by answering questions about the history and significance of sites.
- Delivered detailed commentary to enhance understanding of cultural and historical aspects.
- Facilitated group coordination for seamless transitions between tour locations.
- Increased guest engagement by sharing stories and trivia tailored to audience interests.
- Improved group safety by providing clear instructions and monitoring compliance with guidelines.
- Provided emergency assistance and first aid when required, ensuring guest safety.
Tour Guide
JDG Travel and Tours
03.2018 - 08.2023
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Guided groups of up to [Number] people on scheduled tours.
Education
Bachelor of Science - Information Technology
University of San Jose Recoletos
Cebu City, Province Of Cebu, PhilippinesSkills
- Local knowledge
- Customer interaction
- Group coordination
- Safety awareness
- Emergency response
- Hospitality skills
- Photography skills
- Humor and wit
- Proficient in English
- Historical information
- Guided tours
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Bisaya
Bilingual or Proficient (C2)
Timeline
Canyoneering Tour Guide
CIIIBV Cannyoneering Adventure
06.2023 - Current
Tour Guide
JDG Travel and Tours
03.2018 - 08.2023
Bachelor of Science - Information Technology
University of San Jose Recoletos
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