Summary
Overview
Work History
Education
Skills
TOOLS USED
Timeline
Generic
Sarah Malsi

Sarah Malsi

Real Estate Cold Caller
Tuguegarao City, Province Of Cagayan

Summary

Dynamic real estate cold caller with proven success at Turbo Home Buyers, adept at lead generation and customer engagement. Leveraging persuasive speaking and CRM navigation skills, consistently achieved call quotas and built strong client relationships. Known for overcoming objections and maintaining meticulous call documentation to drive sales performance.

Focused telemarketing professional successful at converting cold calls into sales. Persuasive communicator and dynamic motivator with engaging style. Talented at generating leads, gaining new customers and building loyalty from first contact.

Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.

Overview

3
3
years of professional experience

Work History

Real Estate Cold Caller

Turbo Home Buyers
03.2025 - Current
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
  • Recorded and updated customer information in online systems.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Made average of 600 outbound and inbound calls per day.
  • Overcame objections using friendly, persuasive strategies.

Appointment Setter

Offer Central
04.2024 - 12.2024
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Sourced and pre-qualified leads and identified new business opportunities by dialing 400 daily outbound calls to build partnerships and achieve sales quota.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Overcame objections using friendly, persuasive strategies.

Appointment Setter

Paramount Virtual Assistance
12.2023 - 03.2024
  • Set appointments with salespeople and potential customers.
  • Enhanced customer relationships through timely and professional follow-ups with prospective clients.
  • Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
  • Used CRM software to accurately track progress on appointment setting goals and analyze trends for continuous improvement.
  • Increased appointment setting success by developing targeted call lists based on potential client needs.
  • Utilized CRM system to track and manage leads, keeping appointments organized.
  • Maintained detailed records of all appointment setting activities, ensuring accurate reporting and analysis of key performance metrics.
  • Answered phone calls and answered questions from potential customers.
  • Adapted quickly to changes in company offerings or processes, ensuring seamless communication of updated information to prospective clients during outreach efforts.
  • Organized, maintained and updated information in computer databases.
  • Scheduled office meetings and client appointments for staff teams.

Real Estate Cold Caller

Prime Virtual Assistance Solutions
06.2022 - 12.2023
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Made average of 600 outbound and inbound calls per day.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Qualified leads and set up customer appointments for outside sales team.
  • Completed daily and weekly sales reporting using assigned tools.
  • Followed up with customers to solicit further sales.
  • Recorded and updated customer information in online systems.
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.

Education

Bachelor of Science - Legal Management

Cagayan State University
Tuguegarao City, Province Of Cagayan, Philippines
04.2001 -

Skills

    Patience and persistence

    Performance tracking

    Call control

    Objection handling

    Stress tolerance

    CRM navigation

    Persuasive speaking

    Sales expertise

    Script adherence

    Customer service

    Scripted calls

    Negotiation and persuasion

    Script reading

    MS office

    Results-driven

    CRM software

    Verbal and written communication

    Customer engagement

    Lead management

    Telemarketing expertise

    Outbound and inbound calls

    Call documentation

    Email and telephone etiquette

    Customer database maintenance

    Cold calling

    Appointment scheduling

    Inbound and outbound calls

    Lead generation

    Prospect management

    Interpersonal skills

TOOLS USED

Dialer:
Calltools
Xencall/Readymode
Batch Dialer
Convoso
Mojo Dialer
Google Voice
RedX/Vortex


Familiar with:
Brivity CRM
Realtracts



CRM:
Podio
Resimpli



CAMPAIGNS HANDLED:
-Absentee Owners
-Pre-Foreclosures
-Vacant or Abandoned Properties
-Distressed Properties
-Multi-Family
-Old Listing
-Geo leads
-Circle prospecting
-Tired Landlords
-Motivated sellers
-Downsizing
-Tax Delinquent
-FSBO
-Expired listings


STATE:
-California
-Texas
-Alabama
-Tennessee
-Maryland
-Florida
-Georgia
-Ohio
-New Hampshire
-Bellingham, Washington

Timeline

Real Estate Cold Caller

Turbo Home Buyers
03.2025 - Current

Appointment Setter

Offer Central
04.2024 - 12.2024

Appointment Setter

Paramount Virtual Assistance
12.2023 - 03.2024

Real Estate Cold Caller

Prime Virtual Assistance Solutions
06.2022 - 12.2023

Bachelor of Science - Legal Management

Cagayan State University
04.2001 -

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Sarah MalsiReal Estate Cold Caller