Hubspot
SARAH MACARAEG
Partnerships And Business Development
Makati City,National Capital Region
Summary
Experienced with business development strategies focusing on growth and client acquisition. Utilizes market insights and negotiation skills to secure profitable partnerships. Track record of driving team success and achieving business goals through effective planning and execution.
Overview
1
1
Language
4
4
years of professional experience
Work History
Senior Business Development Associate
Asia Society for Social Improvement and Sustainable Transformation (ASSIST)
01.2025 - Current
- Developed strategic partnerships to enhance organizational visibility and outreach initiatives.
- Conducted market analysis to identify growth opportunities and inform business development strategies.
- Coordinated cross-functional teams to support project execution and ensure alignment with organizational objectives.
- Designed presentations for stakeholders, effectively communicating project goals and outcomes.
- Evaluated potential partnerships, assessing alignment with mission and strategic goals of the organization.
- Engaged with customers to build business relationships.
- Developed business pipeline using cold and warm techniques.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Trained new employees on customer service, money handling and organizing strategies.
Account Manager, Sales Department
Collabera Digital Inc.
09.2023 - 10.2024
- Developed and executed strategic account plans to drive growth.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Internship, Market Innovation Division
Department of Trade and Industry
06.2022 - 07.2022
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Conducted data analysis and prepared twenty (20) trade relations reports focused on Africa.
- Facilitated data gathering of fiscal and non-fiscal investment incentives on ASEAN countries.
Education
Bachelor of Arts - International Studies, International Development and Cooperation
Far Eastern University
Sampaloc, Manila01.2023
Skills
Account management
Stakeholder engagement
Experience with CRM applications
Sales proposal creation
Lead generation
Customer satisfaction
Adaptability and flexibility
Market research
Pipeline management
Networking skills
References
- Bea Leana Hernandez, Partnerships & Business Development Associate, email: leana@assistasia.org
- Gwyneth Hernandez, Partnerships & Business Development Associate, email: gwen@assistasia.org
Software
Salesforce
Timeline
Senior Business Development Associate
Asia Society for Social Improvement and Sustainable Transformation (ASSIST)
01.2025 - Current
Account Manager, Sales Department
Collabera Digital Inc.
09.2023 - 10.2024
Internship, Market Innovation Division
Department of Trade and Industry
06.2022 - 07.2022
Bachelor of Arts - International Studies, International Development and Cooperation
Far Eastern University