SARAH JOY LAMBINO
APPLICATION SPECIALIST
Summary
IT professional with over a decade of hands-on experience in application development, troubleshooting, and user support, specializing in full-stack development and system integration. Utilizes technical expertise to diagnose and resolve software issues, ensuring optimal performance and user satisfaction. Demonstrated track record of driving company growth through product expertise and enhancing operational efficiency via testing, user training, and system integration.
Overview
12
12
years of professional experience
2
2
Certificates
Work History
Application Specialist
Partners Group
02.2022 - Current
- Increased customer satisfaction ratings through prompt resolution of technical issues via phone, email, or ServiceNow ticket assistance.
- Perform routine application maintenance, migrations and upgrades.
- Plan, schedule, coordinate and manage releases of multiple applications within platform production environment.
- Mentored junior team members in both technical skills development as well as adherence to company values and best practices. Onboarded 5 members under the operations team.
- Supervised a team of 5 members (3 developers and 2 application specialists).
- Reduced project timelines by effectively managing resources and prioritizing tasks based on urgency and importance.
- Contributed to company growth by demonstrating product expertise during cross-team triages and negotiations.
- Supported continuous improvement efforts through proactive identification of inefficiencies within internal workflows or processes.
- Resolved complex technical issues by performing thorough diagnostics and implementing effective solutions.
- Supported on the data migration project for Siebel CRM to DealCloud.
- Provided QA testing, training and support to end-users, ensuring smooth adoption of new cloud-based technologies.
- Spearheaded the migration of legacy CRM application (Siebel) to AWS.
ADMINISTRATIVE OFFICER II
Commission On Audit
06.2017 - 01.2022
- Development, Enhancement, Integration, Implementation and Maintenance of various financial systems implemented across National Government Agencies and Local Government Units of the Philippines.
- Planning, designating resources, status monitoring and reporting of software development projects.
- Guiding or mentoring other developers within the team.
- Supervised a team of 4 members.
- Provide technical assistance and resolutions to Level II errors and/or issues encountered by the system users.
- Refactored various financial systems from desktop applications to web versions using PHP (Code Igniter) and MS SQL.
COMPUTER PROGRAMMER
Commission On Audit
12.2014 - 05.2017
- Lead Programmer of the eBudget Team in the Government Accountancy Sector.
- Provide technical assistance and resolutions to errors and/or issues encountered by the system users.
- Act as Assistant Technical Person and/or Resource Speaker in Capacity Building Seminars.
- Status monitoring and reporting of development projects.
WEB DEVELOPER (TECHNICAL SUPPORT SERVICE)
National Grid Corporation Of The Philippines
05.2013 - 12.2014
- Assigned as a contractual In-house developer in the IT Department of the sole transmission company in the Philippines.
- Duties and Responsibilities include: Development of the Project Information System, RTAD Content Management System, OGC Legal Information System and ER Case Files using ASP Classic and VB Script as the front-end and MS SQL as the back-end.
- Development of E-Selection System and IMEM Uploader using C# as the front-end and MS SQL and Oracle as the back-end.
- Enhancement of Central Receiving and Monitoring Center (CRMC) Logs using ASP.NET MVC 4 as the front-end and MS SQL as the back-end with integration to SAP database.
PART-TIME PROGRAMMER (IT CONSULTANT)
Internetworking And Broadband Consulting Co. Ltd
06.2013 - 01.2014
- Main task is the development of System Answer G2 Reporter, a reporting tool using PHP and Javascript as front-end and PostgreSQL as the back-end with integration to G2 Network monitoring engine thru API.
- Company Overview: A Japan-based company, experienced working remotely with Japanese and Singaporean Developers.
Education
Master of Science - Information Technology
MSIT - Polytechnic University Of The Philippines
04.2001 - 2018.01
Bachelor's Degree -
BSIT - Polytechnic University Of The Philippines
01.2013 - 20142
Skills
PHP
undefinedCertification
AWS Cloud Practitioner
Accomplishments
- Speaker, BITBo Updates, Government Financial Management Innovators Circle, Inc. (GFMIC), 11/17/20
- Presenter, International Research Conference For Information Technology Education (IRCITE), 03/01/19, Royce Hotel and Casino, Clark Freeport Zone, Pampanga
- Speaker, Building The Data Market, Internetworking and Broadband Consulting Co. Ltd, 07/30/16, CRCC Int'l. 3rd floor Sacred Heart Marketing Bldg. Quirino Ave., Lagro, Quezon City
- Member, Software Research Group, Information and Communication Technology Center, SY. 2012 - 2013
- Jr. Software Engineer Of The Year, Polytechnic University of the Philippines, Quezon City Campus, 04/20/13
- Jr. System Analyst Of The Year, Polytechnic University of the Philippines, Quezon City Campus, 04/28/13
- Student IT Instructor, Polytechnic University of the Philippines, Quezon City Campus, 04/28/13
- Presenter, IT Research Forum 2012, Bulwagang Balagtas Sta. Mesa Manila
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PCEP - Python Certified Entry-Level Programmer
03-2025
AWS Cloud Practitioner
05-2024
Application Specialist
Partners Group
02.2022 - Current
ADMINISTRATIVE OFFICER II
Commission On Audit
06.2017 - 01.2022
COMPUTER PROGRAMMER
Commission On Audit
12.2014 - 05.2017
PART-TIME PROGRAMMER (IT CONSULTANT)
Internetworking And Broadband Consulting Co. Ltd
06.2013 - 01.2014
WEB DEVELOPER (TECHNICAL SUPPORT SERVICE)
National Grid Corporation Of The Philippines
05.2013 - 12.2014
Bachelor's Degree -
BSIT - Polytechnic University Of The Philippines
01.2013 - 20142
Master of Science - Information Technology
MSIT - Polytechnic University Of The Philippines
04.2001 - 2018.01
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