Summary

Overview

Work History

Education

Skills

References

Hobbies and Interests

Timeline

Sara Hinza

San Diego

Summary

To obtain a challenging position with a company that will offer an opportunity for career growth and utilize my skills in customer service administration: Enhance organizational efficiency.

Overview

years of professional experience

Work History

Customer service / Accountant

Accouting Principles

09.1995 - Current

Assignments included: Trinity industries payroll processor and Co-America new Loan Service processor. Also handling critical accounts for special customer account with meeting deadline and Data- Entry filling important documents in a Bank vault.
Resolved customer service issues using company processes and policies and provided updates to customers.
Coordinated customer service responses for high-value customers with complex issues as leading representative of Type team.
Developed and updated databases to handle customer data.

Cashier/Sales

Southwest Concessions Inc.

10.2007 - 11.2021

Cash handling posting other payments, assist customers with their needs and reorganize merchandising Sale.

Night auditor / Front desk

Holiday Inn

04.2014 - 09.2014

Checking inchecking outguests, handling all front desk duties. Making reservation for guestsalso generating end of day reports form different sites and close shift balancing by using micro spreadsheet and other sites.
Compile financial reports pertaining to cash receipts
Performed nightly updates to room charges and rates.
Ran daily, weekly and monthly reports to close day and meet objectives.
Balanced hotel accounts and resolved discrepancies.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Hostess Cashier/Server/Concierge

Holiday Inn Select

10.2004 - 08.2007

Seating guests by table number, taking room service orders serving VIP guests and tables. Also posting cash credit card Room charges, close shift reports balancing at end of day.