Sanel Jean Sasi

Hi, I’m Sanel Jean Sasi, a Virtual Assistant with a strong background in customer service, HR support, and administrative assistance. I started my career in the BPO industry, working as a Customer Service Representative, where I developed skills in handling complex concerns, managing customer accounts, and resolving issues with professionalism and empathy. Later, I became an Associate Consultant at CGI Inc., where I gained experience in HR-related tasks such as timewriting, payroll, expense reimbursements, and employee support.

With years of experience managing employee queries, analyzing data, and resolving concerns through calls, emails, tickets, and chats, I bring strong organizational skills, multitasking ability, and clear communication to the virtual assistance industry.

As a newbie VA, I may be just starting this journey, but I bring proven experience in handling sensitive information, supporting professionals, and ensuring efficient operations. My goal is to help entrepreneurs and businesses by managing the administrative and support tasks that free them to focus on growth and strategy

• Meet the goal consistently
• Resolved the issue by checking the resources and communicating with the customers.
• Collaborated with team leaders in the development of the process to make the work easier.