I have more than a decade of experience in Software Management, System Administration, Client Support and Project Management, and Data Privacy. I am now seeking a consultation position in the field of IT industry, where I can apply my knowledge and skills for continuous improvement.
Personable and organized professional with knack for problem-solving and team leadership. Possesses comprehensive understanding of IT support processes and proficiency in managing help desk software. Committed to optimizing service desk operations and enhancing user satisfaction.
Technical Knowledge