JAY BENEDICK SANDOVAL
QUEZON CITY
Summary
Methodical Test Lead experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail. Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
SOFTWARE TEST LEAD
INDEPENDENT CONTRACTOR
07.2023 - Current
- As the Software Test Lead, my primary responsibility is to ensure the quality of our Shopify Store Projects before delivering them to our clients
- This involves reviewing requirements, specifications, and technical design documents, and providing constructive feedback in a timely manner
- Additionally, I create and manually execute functional and regression test scripts, which include Cross-Browsers and Device testing, to ensure accuracy and reliability
- I am also dedicated to improving our testing processes by implementing streamlined strategies that enhance efficiency and overall quality.
PROJECT LEAD IN QUALITY ASSURANCE
TECH MAHINDRA XDS
11.2021 - 06.2023
- As a Project Lead in Quality Assurance, I am responsible for overseeing the testing of ecommerce project releases, which include new features, enhancements, and defect fixes
- My role involves carefully reviewing requirements, specifications, and technical design documents, and providing timely and constructive feedback
- I collaborate closely with architects, developers, and project managers to develop well-structured test plans and test cases
- Additionally, I work closely with stakeholders to understand system requirements, use cases, and performance considerations
- I diligently create and manually execute functional and regression test cases, which include Cross-Browsers and Device testing, ensuring their accuracy and reliability
- In order to enforce quality standards and ensure the overall quality of the project's deliverables, I provide training and support for the QA team members and ensure adherence to quality standards
- In particular, I actively support our Automation QA resources in designing and building an automation test framework for our regression suite
- As an additional responsibility, I provide support to the EU Portfolio Manager by offering a first level of approval in reviewing test cases for all projects within our EU portfolio.
QUALITY TEST ENGINEER II
REED ELSEVIER PHILLIPINES
04.2013 - 11.2021
- As an Individual Contributor on the Risk Insurance QA team, my primary responsibility is to manage testing validation for various change requests, system migrations, feature enhancements, and incident verifications related to select LexisNexis Insurance Products
- I carefully review requirements, specifications, and technical design documents in order to provide timely and meaningful feedback
- In collaboration with lead architects, developers, and project managers, I create detailed, comprehensive, and well-structured test cases
- Additionally, I am responsible for generating status reports to keep all stakeholders informed of the progress made
- During my tenure at the company, I was recognized twice for exceptional work on the Application-Server Migration Project and the Single Sign-On Integration Project.
SOFTWARE QA ENGINEER
NOWCOM GLOBAL SERVICES, LLC
05.2012 - 03.2013
- Interim Lead for the Marketing QA Team
- My role includes gathering requirements, developing test plans, and maintaining a high level of quality releases
- I also manage a team that provides assistance to the development team in reproducing customer complaints and production issues, as well as assisting the systems/operations team with instructions for production deployments.
SR. SOFTWARE QA ENGINEER
HYPERCOM (ASIA) PTE. LTD.
06.2010 - 03.2012
- Lead of Software Product Quality Assurance (SPQA) team, responsible for establishing and managing the Manila SPQA team, which involved training and managing FTEs in addition to coordinating with the SPQA Manager in Scottsdale, USA regarding test directives and updates
- Our team handles Change Requests, Enhancements, and Incident Verifications from clients across all existing software products
- Given the acquisition by VeriFone, our responsibilities also included coordinating with developers around the world to ensure Software Product Integration while also providing technical support as necessary.
SYSTEM TEST ENGINEER
AFFILIATED COMPUTER SERVICES, INC. (A XEROX COMPANY)
06.2008 - 06.2010
SOFTWARE TEST ENGINEER
OBERTHUR CARD SYSTEMS (NOW KNOWN AS IDEMIA)
05.2006 - 05.2008
SOFTWARE TESTER
ASKUSERV PHILIPPINES, INC.
04.2003 - 04.2006
LINDT & SPRÜNGLI (GLOBAL AND USA), MAGENTO
12.2022 - 06.2023
- Overseer of quality assurance management
- Led the validation process for feature enhancements, change requests, and incident verifications for our client
- I have improved the overall development process to ensure that our products are delivered on time and are of the highest quality.
BANK OF IRELAND, ANGULAR CLI
05.2022 - 11.2022
- I oversaw the Quality Validation of three key user flows for the project: Loans, Savings, and Customer Hub, which are critical components of Bank of Ireland's involvement
- I was able to ensure that the project was on track and that my team delivered results of the highest quality within the required timelines.
MICHELIN MAESTRO MARKETPLACE, SFCC
12.2021 - 03.2022
- Individual Contributor in Quality Management
- I helped ensure the robust, defect-free roll-out of an online tool that allowed fleets to quickly connect to a vetted network of available and trustworthy service providers
- This tool provides a convenient scheduling system, audit trail, and allows users to book and pay upfront for maintenance providers.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
AMA COMPUTER UNIVERSITY
Quezon City, Metro Manila, Philippines01.2002
Skills
- Project Lead in Quality Assurance
- Software Test Management
- Manual Testing
- Web and Mobile Application QA
- E-Commerce - Shopify, Magento, SFCC, SFMC
- JIRA management
- Test Planning
- Client Communication
- Agile Best Practices
- Workload Management
- Project Management
- Functional Testing
Additional Information
A Husband and a father to two young boys. A Christian and an Elder of Lighthouse Christian Church (A Reformed Church).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SOFTWARE TEST LEAD
INDEPENDENT CONTRACTOR
07.2023 - Current
LINDT & SPRÜNGLI (GLOBAL AND USA), MAGENTO
12.2022 - 06.2023
BANK OF IRELAND, ANGULAR CLI
05.2022 - 11.2022
MICHELIN MAESTRO MARKETPLACE, SFCC
12.2021 - 03.2022
PROJECT LEAD IN QUALITY ASSURANCE
TECH MAHINDRA XDS
11.2021 - 06.2023
QUALITY TEST ENGINEER II
REED ELSEVIER PHILLIPINES
04.2013 - 11.2021
SOFTWARE QA ENGINEER
NOWCOM GLOBAL SERVICES, LLC
05.2012 - 03.2013
SR. SOFTWARE QA ENGINEER
HYPERCOM (ASIA) PTE. LTD.
06.2010 - 03.2012
SYSTEM TEST ENGINEER
AFFILIATED COMPUTER SERVICES, INC. (A XEROX COMPANY)
06.2008 - 06.2010
SOFTWARE TEST ENGINEER
OBERTHUR CARD SYSTEMS (NOW KNOWN AS IDEMIA)
05.2006 - 05.2008
SOFTWARE TESTER
ASKUSERV PHILIPPINES, INC.
04.2003 - 04.2006
Bachelor of Science - Electrical, Electronics And Communications Engineering
AMA COMPUTER UNIVERSITY
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