Samantha Nicole Canete
Tacloban City,Philippines
Summary
Results-driven Operations Manager experienced in quality control and employee training. Achieved high standards across products and services through effective management of quality processes and recruitment, fostering a motivated and skilled operations team. Developed strong client relationships and consistently met project targets by leveraging superior communication and leadership abilities.
Overview
1
1
Language
8
8
years of professional experience
Work History
Operations Manager
MCGR Engineering
Tacloban City, Philippines
07.2022 - 07.2026
- Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Monitored staff performance and developed improvement plans.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
Bookbinder 1
DPWH
Tacloban City, Philippines
06.2020 - 07.2021
- Measured paper sheets and modified cut sizes, producing sheets matching customer specifications.
- Configured electronically operated units to automate functions, enhancing production workflow.
- Maintained comprehensive production records to support quality assurance and control activities.
- Managed inventory of binding supplies to maintain stock levels and ensure availability of essential items.
- Minimised work delays by replenishing depleted items with new supplies from vendors.
- Implemented safety protocols, reducing workplace accidents within the bindery department.
- Coordinated with logistics team to schedule timely dispatch of finished products to clients.
- Referenced technical resources to understand customers' needs, print specifications and equipment operation.
Intern banker
Department Bank of the Philippines
Tacloban City, Philippines
04.2018 - 06.2018
- Maintained accurate records and databases, ensuring data integrity and accessibility for relevant parties.
- Updated spreadsheets with critical metrics to enhance team tracking and decision-making.
- Participated in brainstorming sessions, offering innovative ideas for project improvements and problem-solving.
- Assisted in organising and planning corporate events, ensuring smooth execution and high attendee satisfaction.
- Handled phone calls and responded to emails on behalf of staff, keeping senior members free to focus on larger issues.
- Registered information on the database to preserve accurate details.
- Organised and coded documents systematically for efficient staff access.
- Maintained organised and updated file systems for easy staff use.
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Shadowed daily activities of office staff to understand workflows and operational processes.
- Operated photocopier and printer to produce necessary office documents.
- Assisted individuals with locating the correct personnel or resources for different concerns.
Education
Bachelor of Business Administration - Operations Manager
Colegio De San Lorenzo
Quezon City01-2020
Juris Doctor - School of LAW
Saint Pauls School of Professional Studies
Tacloban City, LEYSkills
- Quality control
- Process improvement
- Workflow optimization
- Operational support
- Resource management
- Performance monitoring
- Team development
- Employee training
- Leadership skills
- Leadership development
Languages
English
Intermediate
B1
Interests
- Singing
- Dancing
- Ballet
Timeline
Operations Manager
MCGR Engineering
07.2022 - 07.2026
Bookbinder 1
DPWH
06.2020 - 07.2021
Intern banker
Department Bank of the Philippines
04.2018 - 06.2018
Bachelor of Business Administration - Operations Manager
Colegio De San Lorenzo
Juris Doctor - School of LAW
Saint Pauls School of Professional Studies