Salumro, Julie Ann M.
Catarman, Northern Samar
Summary
Driven Account Associate with a proven track record at RGS Recovery Management and Collection Services, Inc., adept in customer service and basic accounting. Excelled in negotiating payment plans and enhancing customer satisfaction by leveraging strong communication skills and attention to detail. Demonstrated ability to multitask and maintain efficiency in high-pressure environments, significantly improving client interaction records.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Associate
RGS Recovery Management and Collection Services, Inc.
04.2024 - 10.2024
- Communicate with the clients through calls, emails and negotiate payment plans, and maintain records of interactions.
- Conduct verification of client information
- Reminders about client’s past due
Waiter
MonaMae Catering Services
06.2018 - 07.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor Of Science In Agribusiness - Agriculture And Business Field
University of Eastern Philippines
UEP, Catarman Northern Samar 06.2023
Computer System Servicing -
Northern Samar Colleges
Catarman, Northern Samar 03.2019
Skills
- Basic Accounting
- Business Math
- Customer Service
- Communication skills
- Computer Literate
- Attentive to details
- Multitasker
Certification
- Driving NC II
- Agricultural Crops Production NC II
Languages
English
Upper intermediate (B2)
Waray
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Cebuano
Intermediate (B1)
Timeline
Account Associate
RGS Recovery Management and Collection Services, Inc.
04.2024 - 10.2024
Waiter
MonaMae Catering Services
06.2018 - 07.2019
Bachelor Of Science In Agribusiness - Agriculture And Business Field
University of Eastern Philippines
Computer System Servicing -
Northern Samar Colleges
- Driving NC II
- Agricultural Crops Production NC II
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