Automation & Workflow Tools
Sally May Saclauso
Automation • Executive Support • Operations • Onboarding • CRM Management • Workflow Builder • Google Workspace • AI Tools • Process Improvement
Davao City
Work Preference
Summary
Executive Assistant & Automation Specialist with proven expertise in building workflows using Slack Workflow Builder, Google Workspace, and CRM systems. Skilled in process automation, onboarding, operations support, data management, and SOP creation. Strong IT background with experience supporting leadership teams, improving internal systems, and implementing scalable productivity solutions. Adept at reducing manual workload, enhancing communication flows, and optimizing daily operations for remote teams.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Onboarding & Offboarding Specialist
Cyberbacker Career
Remote Work, Texas
01.2024 - 07.2025
- Automated onboarding workflows, coordinated access setup, managed documentation, and improved new hire processes using Slack Workflow Builder and Google Workspace.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Productivity Coach Assistant
Cyberbacker PH
Remote, Texas
02.2022 - 12.2023
- Managed training schedules, automated reminders, organized materials, and supported productivity operations for remote teams.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Lead & Database Manager
Cyberbacker PH
Remote Work, Louisiana
06.2021 - 02.2022
- Maintained CRM data for extensive client lists, created automated reporting workflows, and ensured data accuracy and process consistency.
- Maximized resource utilization through capacity planning initiatives that identified opportunities for consolidation while maintaining service quality standards.
- Ensured data integrity and accuracy by conducting regular audits and implementing validation checks.
Part-Time College Instructor
University Of Southeastern Philippines
Davao City
04.2016 - 12.2020
- Specialized in training students on productivity and automation tools essential for modern engineering and IT workflows.
- Designed and delivered Microsoft 365 and Google Workspace courses that enhanced student efficiency in project management, documentation, and collaboration.
- Created interactive learning modules integrating tools like Sheets automation, Google Apps Script basics, and workflow templates.
- Taught computer programming and digital literacy to 200+ students annually, ensuring strong technical foundations.
- Developed adaptive online learning plans and digital course materials during the shift to remote education.
- Continuously improved instruction through professional development in digital education and workflow automation.
Administrative Assistant
University Of Southeastern Philippines
Davao City
04.2016 - 06.2018
- Streamlined procurement planning and budget management by preparing the college’s annual procurement plan based on approved allocations.
- Managed inventory systems for office supplies and furniture, ensuring accurate tracking and timely replenishment.
- Coordinated faculty travel logistics, including flight reservations, itineraries, and documentation for official engagements.
- Automated payroll and overload computations for 20+ faculty members per semester, reducing manual errors and processing time.
- Facilitated faculty performance evaluations, ensuring timely collection and analysis of results.
- Enhanced executive productivity through optimized calendar and meeting management, minimizing scheduling conflicts and improving workflow efficiency.
Education
Master of Science - Information Technology
University of Southeastern Philippines
Davao City Philippines 08.2016 - 06.2017
Bachelor of Science - Information Technology
University of Southeastern Philippines
Davao City, Philippines 06.2010 - 04.2016
Skills
Google Suite, Microsoft productivity tools
Software
CRM & Business Systems
Productivity & Collaboration Tools
AI & Data Tools
Education & Training Tools
Interests
Hiking, Camping and Travel
AI and Workflow Automation
Tech-Driven Education
Languages
English
Filipino
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Onboarding & Offboarding Specialist
Cyberbacker Career
01.2024 - 07.2025
Productivity Coach Assistant
Cyberbacker PH
02.2022 - 12.2023
Lead & Database Manager
Cyberbacker PH
06.2021 - 02.2022
Master of Science - Information Technology
University of Southeastern Philippines
08.2016 - 06.2017
Part-Time College Instructor
University Of Southeastern Philippines
04.2016 - 12.2020
Administrative Assistant
University Of Southeastern Philippines
04.2016 - 06.2018
Bachelor of Science - Information Technology
University of Southeastern Philippines
06.2010 - 04.2016
Languages
English and Filipino