Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SALIHA ISUL-DICRITAN

CAGAYAN DE ORO

Summary

Skilled nursing professional with more than eight years of experience and passion for providing highest quality of behavioral and medical care. Compassionate and empathetic advocate for patients and families. Skillfully assesses health status, develops diagnoses and manages care for patients with acute and chronic concerns. Experienced in structured and unstructured environments, smoothly coordinating multiple activities and competing priorities.

Overview

8
8
years of professional experience

Work History

Staff Nurse, Emergency Department

King Khalid University Hospital
06.2016 - 08.2021
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.

Customer Service Representative

Sykes Asia
01.2016 - 06.2016
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Staff Nurse

Vicente Gullas Memorial Hospital
08.2013 - 12.2015
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.

Education

Bachelor of Science - Nursing

Mindanao State University
Marawi City, Province Of Lanao Del Sur, Philippines
04.2013

Skills

  • Regulatory Compliance
  • Family Education
  • Patient Education
  • Chronic Disease Management
  • Vaccine Administration
  • Case Management
  • Tracheostomy Care
  • Specimen Collection
  • Care Planning
  • Infection Control Measures
  • Patient Care
  • Critical Care
  • Medication and IV Administration
  • Skill Development
  • Direct Patient Care
  • Emergency Procedures
  • Patient Counseling
  • Wound Care
  • Medication Administration
  • Hospice and Palliative Care
  • Newborn Care
  • Critical Thinking
  • Organizational Skills
  • Medical Terminology
  • Professional Development
  • Health Promotion
  • Vitals Monitoring

Languages

English
Bilingual or Proficient (C2)

Timeline

Staff Nurse, Emergency Department

King Khalid University Hospital
06.2016 - 08.2021

Customer Service Representative

Sykes Asia
01.2016 - 06.2016

Staff Nurse

Vicente Gullas Memorial Hospital
08.2013 - 12.2015

Bachelor of Science - Nursing

Mindanao State University
SALIHA ISUL-DICRITAN