Saika Abbas
Bristol,Avon
Summary
Experienced retail professional focused on delivering exceptional customer service and smooth transaction processes. Achieves high customer satisfaction through quick problem-solving and strong communication skills. Capable of handling high-volume transactions with accuracy and maintaining friendly, welcoming environment.
Friendly Retail Cashier with knack for providing excellent customer service. Excel at managing transactions swiftly and accurately, ensuring smooth experience for customers. Proven ability to resolve issues promptly, contributing to higher customer satisfaction and repeat business.
Friendly and dependable, bringing exceptional customer service and cash handling skills from previous roles. Demonstrates strong attention to detail and ability to work well under pressure. Committed to creating positive shopping experience and driving sales in role.
Offering strong customer service skills and positive attitude. Knowledgeable about handling cash transactions and basic inventory management. Adaptable and eager to learn new tasks quickly. Ready to use and develop communication, teamwork, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Retail Cashier
National Food Store
Bristol, Davao Occidental
11.2006 - 03.2014
- Streamlined checkout procedures for improved shopping experiences.
- Maintained clean and orderly till area, ensuring smooth operations.
- Helped maintain shop floor presentation standards by restocking shelves when needed.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers to pack away shopping for improved customer experience.
Retail sales Assiatant
Blue Star
Bristol, Avon Broadmead
11.2005 - 12.2005
- Enhanced customer satisfaction by providing exceptional service and addressing queries.
- Assisted customers in product selection for increased sales.
- Managed inventory with regular stock checks to maintain optimal levels.
- Coordinated seamless returns and exchanges process for enhanced customer loyalty.
- Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Processed transactions at the till, ensuring accurate handling of cash and card payments.
- Contributed to team success by sharing product knowledge during staff meetings.
- Performed regular price checks for accurate labeling on shop floor.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Helped customers obtain specialised help for refunds and exchanges.
Passport officer
HM Passport office
Bristol , Avon stokes croft
05.2005 - 07.2005
- Ensured safety by thoroughly checking and validating passports.
- Maintained order during busy periods by efficiently managing queues.
- Improved customer satisfaction with clear communication and politeness.
- Maintained thorough understanding of up-to-date- legislation.
- Checked authenticity of passports to confirm individuals' identity and nationality.
- Responded to enquiries, providing information and advice in person and by telephone and email.
Receptionist
Network rail
Bristol, Avon Temple point Redcliffe
02.2005 - 02.2005
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Prepared meeting rooms before and after use, maintaining neat appearance at all times.
- Maintained accurate logs of visitor entries for security purposes.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Delivered front of house duties with warm and professional manner.
- Answered a Number of telephone calls per day, compiling detailed notes and promptly forwarding as required.
Bank cashier
Natwest Bank
Bristol, Avon Easton
10.2004 - 10.2004
- Enhanced customer satisfaction by providing excellent service.
- Managed cash transactions for streamlined banking operations.
- Improved efficiency with accurate money counting.
- Developed relationships with clients for improved business growth.
- Kept tidy work area, enhancing bank's professional image.
- Recorded all transactions meticulously for accountability.
- Sorted and counted currency efficiently, reducing downtime.
Education
GCSEs - English ,maths ,science
The City Academy Bristol
Bristol09.2005
Skills
- Cash handling
- Customer Service
- Customer relations
- Payment Processing
- Stock management
- Price labelling
- Sales reporting
- Barcode scanning
- Order taking
- Payment accepting
- Order packing
- Till and cash handling
- Coin counting
- Customer greeting
Timeline
Retail Cashier
National Food Store
11.2006 - 03.2014
Retail sales Assiatant
Blue Star
11.2005 - 12.2005
Passport officer
HM Passport office
05.2005 - 07.2005
Receptionist
Network rail
02.2005 - 02.2005
Bank cashier
Natwest Bank
10.2004 - 10.2004
GCSEs - English ,maths ,science
The City Academy Bristol
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