ISAIAS JR. A. BELLO
Taguig City
Summary
Results-focused professional with a strong background in hardware troubleshooting and leadership. Demonstrated expertise in improving team efficiency and reducing system downtimes while at WELLS FARGO. Known for exceptional communication abilities and a proven talent for motivating others. Thrives in both individual and team settings, consistently exceeding employer expectations.
Overview
10
10
years of professional experience
Work History
Fraud Lead Specialist
WELLS FARGO
06.2022 - Current
Senior Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS PHILIPPINES, INC.
11.2019 - 03.2022
Technical Support Representative
GLOBAL PAYMENTS PROCESS CENTRE INC.
07.2019 - 10.2019
Customer Service Desk
SYKES ASIA INCORPORATED
04.2018 - 05.2019
Admin
MINISO PHILIPPINES INCORPORATION
06.2017 - 12.2017
Technical Support Intern - IT Department
DEPARTMENT OF LABOR AND EMPLOYMENT
06.2015 - 10.2015
- Provided Level 1 support, handled troubleshooting and maintenance
Education
Bachelor of Science - Information Technology
ACLC College
Tacloban City01.2016
Skills
- Hardware troubleshooting
- Network troubleshooting
- Microsoft Office
- Adobe Creative Suite
- Excellent written and verbal communication skills
- Highly organized and efficient
- Ability to work independently or as part of a team
- Proven leadership skills
- Ability to motivate
Preprofessionalexperience
DEPARTMENT OF LABOR AND EMPLOYMENT, Technical Support Intern - IT Department, 06/01/15 - 10/31/15, Provided Level 1 support, Handled troubleshooting and maintenance
Timeline
Fraud Lead Specialist
WELLS FARGO
06.2022 - Current
Senior Process Executive
COGNIZANT TECHNOLOGY SOLUTIONS PHILIPPINES, INC.
11.2019 - 03.2022
Technical Support Representative
GLOBAL PAYMENTS PROCESS CENTRE INC.
07.2019 - 10.2019
Customer Service Desk
SYKES ASIA INCORPORATED
04.2018 - 05.2019
Admin
MINISO PHILIPPINES INCORPORATION
06.2017 - 12.2017
Technical Support Intern - IT Department
DEPARTMENT OF LABOR AND EMPLOYMENT
06.2015 - 10.2015
Bachelor of Science - Information Technology
ACLC College
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