Excelling in multitasking across chat and email channels. Committed to delivering exceptional service and fostering positive customer relationships. Seeking to transition into new field, leveraging these transferable skills to bring value and innovation. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in troubleshooting, communication, and conflict resolution. Known for reliability, problem-solving, and customer-centric approach.
Growing up, I started to love reading when my mother bought me a set of The New Book of Knowledge Encyclopedia. Since the internet connection back then was scarce, I read books as a hobby. Years later, I have started to buy books from Filipino authors, specifically Bob Ong's. Then, I transitioned to English novels and Young Adult fiction books, mostly by John Green, Adam Silvera, and J.K. Rowling among others. For my writing hobby, it goes way back when I was in high school. In continued until my college years as a memoirs of all the I have done, experienced, and achieved living independently in a foreign city. With poems, I started writing when I was in college. The influence of the books I have read and experiences in life and love made me channel my inner poet. Up until now, when I feel heavy inside or lonely, I write on my journal or I write poems.