Ryouki Eula Canlas
2nd Year College Tourism Student
Bacolor
Summary
I actually don't have any experience in working as a Call Center but as a Tourism Student who needs to improve her communication skills and handling pressures from customers, I believe that this work is good for my growth. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Home Baker
N/A
Bacolor
12.2021 - 09.2022
- Resolved customer concerns with positive approach and constructive strategies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Cleaned and maintained kitchen equipment and oven.
Education
High School Diploma -
No Degree - BSTM - TTO
Skills
Effective Communication Skills
Timeline
Home Baker - N/A
12.2021 - 09.2022
Don Honorio Ventura State University - High School Diploma,
Holy Angel University - No Degree, BSTM - TTO
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