Timeline
Work History
Overview
Education
Skills
Interests
Work Preference
Websites
Software
Summary
Certification
AssistantManager
Ryen Pagaduan

Ryen Pagaduan

Executive Assistant/Administrative Specialist
San Fernando,LUN

Timeline

Personal/ Administrative Assistant

Philippine Air Force
06.2018 - 01.2024

Front Office Receptionist

Subic Residencias
08.2016 - 02.2017

Tourism Management

Bataan Peninsula State University Main Campus
06.2012 - 03.2016

Work History

Personal/ Administrative Assistant

Philippine Air Force
06.2018 - 01.2024
  • Streamlined and maintained exceptional office organization, ensuring facilities operated efficiently, remained well-organized, and upheld a high standard of professionalism.
  • Efficiently managed incoming correspondence, phone calls, and emails, streamlining communication processes to boost productivity and minimize response times.
  • Delivered comprehensive clerical support to company employees, including document copying, faxing, and filing, ensuring efficient and organized operations.
  • Efficiently organized and maintained updated schedules for executives, ensuring seamless time management and prioritization of tasks.
  • Successfully managed errands, arranged reservations, and provided support for various personal activities, ensuring smooth day-to-day operations.
  • Provided support for personal and professional projects, including conducting research and managing follow-up tasks to ensure successful outcomes.
  • Planned and coordinated social and professional events as required, ensuring seamless execution and attention to detail.
  • Scheduled meetings, prepared agendas, took detailed notes, and followed up on action items to ensure effective outcomes.
  • Handled confidential and sensitive information with the utmost discretion and professionalism.
  • Executed various tasks as assigned by management, ensuring timely and efficient completion.

Front Office Receptionist

Subic Residencias
08.2016 - 02.2017
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Delivered outstanding service to guests by addressing inquiries, fulfilling requests, and resolving complaints with professionalism and a friendly approach.
  • Provided guests with detailed information about hotel facilities, services, and local attractions to enrich their stay, and recommended and booked activities, tours, and transportation to cater to their needs.
  • Minimized caller wait times by promptly answering phone lines and efficiently directing calls as needed.
  • Maintained reception area clean and welcoming to foster a positive and professional environment for clients.
  • Proactively addressed and resolved any issues that arose during a guest's stay to ensure a seamless and positive experience.
  • Upheld the highest level of professionalism while managing sensitive customer information, ensuring privacy and confidentiality at all times.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Education

Tourism Management

Bataan Peninsula State University Main Campus
Capitol Drive, Balanga City, Bataan
06.2012 - 03.2016

Skills

Document preparation

File management

Calendar management

Proofreading

Meeting coordination

Travel arrangements

Strong work ethic

Customer service

Time management

Attention to detail

Multitasking and organization

Team collaboration

Dedicated team player

Commitment to quality and service

Professional and mature

Microsoft office proficiency

Client satisfaction

Discretion and confidentiality

Scheduling

Administrative support

Interests

Running

Biking

Watching

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offPaid sick leaveFlexible work hours

Websites

Software

Google WorkSpace

Microsoft Office Suites

Zoom

Skype

Webex

Microsoft Teams

Canva

Capcut

Slack

WhatsApp

Asana

Notion

Chatgpt

Summary

With over 5 years of experience in administrative and executive support, I’m confident in my skills across communication, organization, multitasking, being a team player, working under pressure, meeting deadline, critical thinking, and problem-solving. My background as a Military/Personal Assistant has prepared me to work efficiently under pressure and prioritize tasks seamlessly. I’m also proficient in Google Workspace, Microsoft Office, Canva, Asana, Zoom and other key tools. While I’m proud of my commitment, integrity, and adaptability, I strive to learn and grow every day.

Let’s create a productive partnership and elevate your business together!

Certification

Civil Service Eligibility Professional Level

Speaker Messenger Training Certificate

Front Office National Certificate II

Similar Profiles

CREATE PROFILE
Ryen PagaduanExecutive Assistant/Administrative Specialist