Summary
Overview
Work History
Education
Skills
Keyphrases
References
Timeline
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Ryan Prince Pagunsan

Ryan Prince Pagunsan

General Santos City

Summary

Experienced professional with over 6 years of experience and a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and performance optimization. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

6
6
years of professional experience

Work History

GoHighLevel Support / Marketing & Data VA

ConversionCoaching.AI (USA)
01.2024 - 06.2024
  • Mastery of Go High Level software to optimize marketing, CRM, and client engagement efforts.
  • Leveraging GHL's features to streamline operations, enhance automation, and boost productivity.
  • Provided comprehensive GoHighLevel support, optimizing CRM workflows and enhancing lead management.
  • Providing exceptional customer service to clients, addressing inquiries, and resolving issues.
  • Managed web content updates to ensure accuracy of information related to products and services offered by the company.
  • Researched current trends in order to create relevant materials for target audiences.
  • Participated in brainstorming sessions with other members of the marketing team when developing new concepts.
  • Collaborated with the marketing team to develop and execute email marketing strategies, increasing open rates.

Data Team Lead / Marketing Coordinator

Century21 Northwest (USA)
04.2018 - 12.2023
  • Managed and analyzed marketing data to inform strategic decisions, resulting in a 25% increase in lead generation.
  • Coordinated multi-channel marketing campaigns, ensuring consistent brand messaging and effective audience targeting.
  • Implemented SEO and content marketing strategies that improved website traffic.
  • Utilized CRM systems to track and nurture leads, improving conversion rates.
  • Created detailed marketing reports and presented findings to stakeholders, driving strategic improvements.
  • Conducting data entry and data mining to ensure the accuracy and reliability of information.
  • Collaborating with the marketing team to support campaigns, promotions, and outreach efforts.
  • Delegated work to staff, setting priorities and goals.
  • Provided guidance, support, and training to team members on data entry processes.
  • Monitored daily productivity and accuracy of data entry staff.

Data Coordinator - VA

Mega Agent Pro (USA)
01.2017 - 03.2018
  • Retrieving leads from various sources, including websites like Vortex (RedX), Vulcan7, and Landvoice.
  • Loading the data into the respective CONVOSO (CRM) for accurate record-keeping.
  • Diagnosing and addressing issues promptly to ensure smooth operations.
  • Managing and organizing email communications related to data coordination and entry.
  • Familiarity with the use of Vortex, Vulcan7, Landvoice & MOJOSells.
  • Strong attention to detail and the ability to maintain data accuracy.
  • Performed regular audits on the database to ensure accuracy of data.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.

Education

College Level / Professional Certificate - TAFE Certificate 111 in Hospitality (Commercial Cookery 111)

TAFE New South Wales, South Western Sydney Institute
Davao City
06-2009

Associate of Arts - Hotel And Restaurant Management

Joji Ilagan College of Business And Tourism
General Santos City, Philippines
04-2008

Skills

  • GoHighLevel Experience
  • Workflow Automation
  • Email Automation
  • CRM Management
  • Calendar Integrations and Funnels
  • GHL Funnels
  • Zapier Webhook GHL ChatGPT
  • Database Management
  • Data Entry
  • Data Analysis & Reporting
  • Lead Generation & Conversion Optimization
  • Digital Marketing
  • Marketing Campaign Coordination
  • SEO & Content Marketing
  • Email Marketing
  • Market Research
  • Administrative Support

Keyphrases

  • GoHighLevel support
  • Workflow Automation
  • Market research
  • Data analysis
  • Marketing campaigns
  • Conversion rates
  • Email marketing
  • Lead management
  • Campaign optimization
  • SEO
  • Multi-channel marketing

References

Available upon request.

Timeline

GoHighLevel Support / Marketing & Data VA

ConversionCoaching.AI (USA)
01.2024 - 06.2024

Data Team Lead / Marketing Coordinator

Century21 Northwest (USA)
04.2018 - 12.2023

Data Coordinator - VA

Mega Agent Pro (USA)
01.2017 - 03.2018

College Level / Professional Certificate - TAFE Certificate 111 in Hospitality (Commercial Cookery 111)

TAFE New South Wales, South Western Sydney Institute

Associate of Arts - Hotel And Restaurant Management

Joji Ilagan College of Business And Tourism

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Ryan Prince Pagunsan