Volleyball
RYAN MITCHEL BOLIMA
HOSPITALITY MANAGEMENT
Brgy. Sulod, Basey, Samar
Summary
Proven in delivering exceptional guest experiences, I excelled in front desk operations at The Oriental Leyte, enhancing guest satisfaction through effective communication and interpersonal skills. My expertise in customer service and knowledge of hotel services significantly contributed to a welcoming atmosphere, showcasing my ability to meet employer expectations.
Overview
1
1
year of professional experience
Work History
Intern
The Oriental Leyte
09.2023 - 01.2024
- Managed front desk operations, effectively handling reservations, cancellations, and special requests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
- Boosted overall guest experience with thorough knowledge of hotel amenities and local attractions.
Intern
LNU House
11.2022 - 02.2023
- Managed front desk operations, effectively handling reservations, cancellations, and special requests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Bachelor of Science - Hospitality Management
Leyte Normal University
Tacloban City 05.2001 -
Senior High School - Humanities And Social Sciences
Dr. Vicente O. Romualdez Educational Foundation
Tacloban City 05.2001 -
High School Diploma -
Basey National High School
Basey, Samar 05.2001 -
Skills
Customer Service
Guest Relations
Effective Communication
Interpersonal Skills
Teamwork orientation
Welcoming guests
Hotel services and hospitality
Interests
Arts
Timeline
Intern
The Oriental Leyte
09.2023 - 01.2024
Intern
LNU House
11.2022 - 02.2023
Bachelor of Science - Hospitality Management
Leyte Normal University
05.2001 -
Senior High School - Humanities And Social Sciences
Dr. Vicente O. Romualdez Educational Foundation
05.2001 -
High School Diploma -
Basey National High School
05.2001 -
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