Ryan Jerome Tavera Santos
86 Santan Street, Barangay Fortune, Marikina City
Summary
Professional retail supervisor with proven track record in store management and team leadership. Adept at optimizing store operations, driving sales, and enhancing customer satisfaction. Strong focus on fostering collaborative environments, adapting to dynamic retail needs, and ensuring reliable and efficient performance. Skilled in inventory management, employee training, and customer service excellence.
Overview
9
9
years of professional experience
Work History
Store Supervisor
Bricolage Philippines, Incorporated
01.2020 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Store Assistant
Multi Access Cooperative
06.2019 - 01.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
Sales Promoter (Team Leader)
Goldwing Apparel, Incorporated
10.2015 - 08.2018
- Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
- Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
- Supported team members in achieving collective sales goals through collaboration, encouragement, and sharing best practices.
Education
Certificate Of Technology (Graduate) - Instrumentation And Control Technology
Marikina Polytechnic College
Barangay Sta Elena, Marikina City05.2009
Parang High School
Barangay Parang, Marikina City04.2006
Fortune Elementary School
Barangay Fortune, Marikina City04.2002
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Inventory management
- Staff supervision
- Multitasking and organization
- Operations management
- Retail merchandise quality standards
- Documentation and reporting
Additional Information
Birthday : December 15, 1989
Birthplace : Marikina City
Age : 35 Years old
Gender : Male
Status : Single
Height : 5'4"
Weight : 68 kg.
Mother's Name : Violeta T. Santos
Father's Name : Eugenio B. Santos
Religion : Roman Catholic
Timeline
Store Supervisor
Bricolage Philippines, Incorporated
01.2020 - Current
Store Assistant
Multi Access Cooperative
06.2019 - 01.2020
Sales Promoter (Team Leader)
Goldwing Apparel, Incorporated
10.2015 - 08.2018
Certificate Of Technology (Graduate) - Instrumentation And Control Technology
Marikina Polytechnic College
Parang High School
Fortune Elementary School
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