Ryan P. Collado
Technical Manager
Las Piñas City
Summary
Experienced technical manager with 5 years of experience in user support and process improvement. Proven track record of successfully managing technical projects and leading diverse teams. Skilled in strategic planning, operational efficiency, and delivering high-quality technology solutions. Analytical thinker with strong problem-solving abilities. Eager to continue learning and growing in a technical environment. Strong foundation in project management and software development. Ready to apply leadership and strategic planning skills as a Technical Manager.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Technical Manager
MTECH Biometrics
06.2023 - Current
- Planning, scheduling and coordinating different teams and ensuring everyone is aligned with the project objectives.
- Identify potential risks and forming contingency plans as fast as possible.
- Efficiently liaise with the team members, client and management. This is to ensure that the projects are completed by maintaining a significant standard. quality control of all technical output, improvements and motivate technical staff members and essentially creating a space that acts like an inquiry zone.
- Update work schedules, prepare reports, manuals and other documentation on the status, operation and maintenance
- Managed deliverable estimates, negotiated resource conflicts and allocated resources.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Optimized team performance by establishing clear roles, responsibilities, expectations in accordance with best practices.
- Spearheaded process improvement initiatives, identifying inefficiencies and implementing solutions to optimize operations.
- Managed budgets and resources effectively, optimizing resource allocation to maximize project outcomes.
- Drove cost-saving measures by analyzing existing systems and infrastructure to identify areas for improvement and implement efficient solutions.
- Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Enhanced team productivity by implementing agile project management methodologies and streamlining workflows.
- Prepared status charts for daily management meetings in Excel and PowerPoint.
- Developed suggestions for technical process improvements to optimize resources.
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
Senior Tech Support Specialist (Technical Head)
Passim Solutions Inc.
01.2018 - 01.2021
- Checks all surveillance equipment at the start of the shift to ensure all are in good working condition
- Coordinates with Surveillance Operators regarding equipment related problems and keep the surveillance equipment clean at all time
- Available to respond to emergency calls to perform or facilitate emergency repairs anywhere surveillance equipment is utilized
- Responsible for the installation, movement, repair and preventative maintenance of all IP CCTV, Door Access System & Key Management System
- Maintains all components of the Surveillance Room & frequently monitor ELV rooms & Resolve network communications problems
- Maintains an inventory of spare parts needed in the repair of the surveillance equipment
- Documentation of project accomplishments and reporting
- Employ effective fault finding technique to rectify equipment failure
- Assigned in Surveillance Dept
- In City of Dreams Casino Manila & Ghongzi Casino in Jeju Island South Korea
Project In Charge
Cylix Technologies Inc.
10.2013 - 12.2018
- Assembling computer servers, installation of required application and networking configurations of all our IP based equipment such as IP Cameras and Door Access Control System
- Termination different forms of industry cabling including cat5e, cat6 and RG6 coaxial cable
- Read and interpret layout, plans, diagram, attend meetings with technical team to technically convince and recommend solution, products and services
- Working with Gallagher Command Center Premier Application by Operating and monitoring the Alarm Systems
- Travel to assigned job sites to ensure company compliance, proposal delivery and customer satisfaction; Conduct product demo and in-depth site surveys
- Offering technical support on-site or via phone or email
- Conduct testing of new product available and provide individual training and support on request
- Run service calls and documents, compiling client history and determine appropriate approach
- Attends trainings and seminar organized by the existing and incoming suppliers to introduce their new products and technology
IT Technician
Intelenet Communication
01.2011 - 09.2013
- Physical installation of Biometric Time and Attendance, Door Access control, CCTV and PABX Telephone System (Intercom) including the required infrastructure, equipment trim-out and configuration of devices
- Install, operate and maintain network services, routers, hubs, switches, modems and other network devices following technical plans
- Corrective Maintenance and Troubleshooting of the faults happened in cameras and Access control system
- Respond to user questions and explain the operation of network applications and equipment
- Installing software packages and operating systems in the computer and upgrading them
- Visit homes and offices of clients and take up, maintenance and repair work
- Regularly upgrading knowledge in order to assemble, install and repair the latest models released in the market
- Create backups for user data so that they are not lost during repair and maintenance
Computer Technician
Kinik Company (Taiwan)
08.2008 - 07.2010
- Diagnoses computer hardware and operating system problems and repair
- Performs backups of data files and systems
- Installs and reinstalls software for proper operation
- Performs installation, configuration and troubleshooting of peripheral devices such as laser printers, bar-code scanners, and USB devices
- Assists with network setup and cable installation as directed
- Install and configure local area data communications networks
- Communicate regularly with peer Technicians in other team regarding operational situations
- Record computer information such as problems that occurred, operating time and actions
Computer Operator
CMC Magnetics Corp. (Taiwan)
03.2006 - 03.2008
- Perform computer operations which include backups, system upgrade & recovery
- Perform tasks such as installation, diagnosis, repair and maintenance of computers, network job entry stations and related equipment within the computer network
- Record and maintain accurate incident and update records and logs
- Storing computer-related items such as disks, files and more
- The items must keep in classified procedure and in orderly manner and can be recovered whenever they are needed
- Conduct routine walkthroughs of local facility, correcting both appearance and functional imperfections of computers
Computer Technician
SPI TECHNOLOGIES INC.
10.2004 - 03.2006
- Repair computer systems and other peripheral equipment; conducts a variety of diagnostic tests to determine repairs needed
- Install, operate and maintain network services, routers, hubs, switches, modems and other network devices
- Resolve network communications problems to ensure users can access to networks
- Install or repair Operating Systems with standardized applications and networking software, diagnosing and solving problems that develop in their operations
- Respond to user questions and explain the operation of network applications and equipment
- Performs basic troubleshooting of computer errors and its peripheral devices such as printers and scanners
Computer Operator
Advanced Semiconductor Engineering, Inc.
11.2000 - 04.2003
- Manage the operation of computer hardware systems & software applications
- Troubleshoot the computer peripherals problems that occur
- Check for computer errors, locate the problem and solve it
- Maintain the client database on a daily basis, keeping up with current clients contact information and making changes as are necessary along the way
- Maintain log books and keep them updated
- Help employees set up a computer and provide them with all the computer services
- Maintain the database, documents and other related files in the computer system
- Do network maintenance, troubleshooting and repair computer connections
Education
Bachelor of Science - Computer Science
Manila, Metro Manila, Philippines 04.1997 - 04.1999
Secondary Level - undefined
Bernardo College
01.1993 - 01.1997
Elementary Level - undefined
Las Piñas Elementary School
01.1987 - 01.1993
Skills
Windows Operating System
Trainingseminar
- HIK Vision/Dahua, CCTV, 09/2016, System Integration Exhibition
- Self Mastery Training, 07/2015, Subic Bay Peninsula Hotel
- Axis, CCTV Analog/IP Cameras, 10/2013, Cylix Technologies
- Gallagher, Door Access Control System, 10/2013, Cylix Technologies
- Firetide, Wireless Network, 10/2013, Cylix Technologies
- Digiport Surveillance Client, Digiport IP Surveillance System, 10/2013, Cylix Technologies
- Axxonsoft AI CCTV Software, Nov. 2024
- UBIO biometrics (Korea), Dec. 2023.
Education
AMA COMPUTER COLLEGE, Computer Programming & Design, 1997 - 1999, Bernardo College, Las Piñas City, 1993 - 1997, Las Piñas Elementary School, Las Piñas City, 1987 - 1993
Personal Information
- Age: 44
- Place of Birth: Manila
- Height: 166 cm
- Weight: 72 kgs
- Citizenship: Filipino
- Date of Birth: 09/27/80
- Marital Status: Married
- Religion: Catholic
Timeline
Technical Manager
MTECH Biometrics
06.2023 - Current
Senior Tech Support Specialist (Technical Head)
Passim Solutions Inc.
01.2018 - 01.2021
Project In Charge
Cylix Technologies Inc.
10.2013 - 12.2018
IT Technician
Intelenet Communication
01.2011 - 09.2013
Computer Technician
Kinik Company (Taiwan)
08.2008 - 07.2010
Computer Operator
CMC Magnetics Corp. (Taiwan)
03.2006 - 03.2008
Computer Technician
SPI TECHNOLOGIES INC.
10.2004 - 03.2006
Computer Operator
Advanced Semiconductor Engineering, Inc.
11.2000 - 04.2003
Bachelor of Science - Computer Science
04.1997 - 04.1999
Secondary Level - undefined
Bernardo College
01.1993 - 01.1997
Elementary Level - undefined
Las Piñas Elementary School
01.1987 - 01.1993
Similar Profiles
BAGAS KUSUMA HAYUDHABAGAS KUSUMA HAYUDHA
Laboratory Teaching Assistant at Forest Biometrics and Computerization LaboratoryLaboratory Teaching Assistant at Forest Biometrics and Computerization Laboratory
Martin MauldinMartin Mauldin
Senior Fingerprint Technician at Accurate BiometricsSenior Fingerprint Technician at Accurate Biometrics
Michelle ShieldsMichelle Shields
Talent Acquisition Supervisor at UPS Biometrics/ComplianceTalent Acquisition Supervisor at UPS Biometrics/Compliance