Ryan Martinez
Fort McMurray
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Years of experience as a Care Support, assisting clients with various daily living needs at retirement home. Talented at offering attentive care to senior residents by managing health needs, helping with personal grooming and carrying out light housekeeping. Leadership and expert communicator when supporting patients' needs, documenting information and interacting with Resident Care Manager.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Package Sorter
Overnight Expedite (O.N.E. Transport Group)
11.2022 - Current
- Reviewed packing slips and other documentation to properly box requested items for shipment
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Assisted in loading delivery trucks with prepared packages
- Weighed parcels, calculating costs based on type, total weight and final destination
- Displayed strong telephone etiquette, effectively handling difficult calls
- Scanned and sorted packages according to destinations and service type using handheld scanner
Support Worker
Clover Heights Retirement Home – Surrey BC
Surrey, BC
07.2017 - 04.2022
- Maintained a clean, orderly and well-stocked environment
- Participated in the maintenance of safe conditions within the facility and other related areas
- Comforted patients and provided them with reassurance and encouragement
- Performed routine tests such as urine dip stick, vision and hearing tests
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Planned, prepared and served meals and snacks according to prescribed diets
- Observed and documented patient status and reported patient complaints to the case manager
Customer Representative
12.2016 - 11.2017
- Tended to the customers utmost needs of accepting dirty coveralls and cleaning it for a short duration of time
- Greeted the customers with enthusiasm behavior to encourage friendly behavior between the clients and company business personals
- Assisted with other staff’s duties specially with no prior experience to aid and timesaving as a team member
- Closed the facility responsibly at the end of each business hours
Education
Practical Nursing (No degree) - undefined
Stenberg College
Surrey, BC01.2021
High School Diploma - undefined
Clayton Heights Secondary
Surrey, BC01.2017
Skills
- Care giving
- Excellent communication skills
- Active listening skills
- Energetic work attitude
- Customer service expert
- Telecommunication skills
- Organizing and prioritizing
- Able to lift80 pounds
- Personable and friendly
- Fast Adaptability
- Effective Multitasking
- High level of integrity
Certification
- 2022 Security Guard Certificate (Garda) Alberta
- 2023 Common Safety Orientation (CSO) Alberta
- 2023 WHMIS2015 Alberta
- 2022 CPR, First Aid & AED License British Columbia
- 2023 Contractor Site Orientation & Contractor Upgrader Orientation Alberta
- Security guard license(certified)
- Class7 driver’s license
- Firewatch May2023- May2026
- PARE test passed February2024- July2024
- Gas Detection April2023- April2026
- Confined Space Entry and Monitor April2023- April2026
- H2S Alive April2023- April2026
- Fall Protection April2023- April2026
Timeline
Package Sorter
Overnight Expedite (O.N.E. Transport Group)
11.2022 - Current
Support Worker
Clover Heights Retirement Home – Surrey BC
07.2017 - 04.2022
Customer Representative
12.2016 - 11.2017
Practical Nursing (No degree) - undefined
Stenberg College
High School Diploma - undefined
Clayton Heights Secondary