Overview
Work History
Education
Skills
Languages
Timeline
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Ryan Manicad

Ryan Manicad

Taguig City

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Store Officer

Puregold Price Club Inc.
Taguig City
06.2023 - 07.2025
  • Updated price tags regularly according to changes in market prices or promotions.
  • Prepared reports on sales trends, inventory levels, customer feedback, for management review.
  • Responded quickly to complaints from customers related to products or services provided.
  • Maintained security standards within the store by monitoring customer activities closely.
  • Resolved conflicts between customers and staff members professionally.
  • Inspected merchandise for damages and shortages, and reported discrepancies to the supervisor.

Supervisor Specialist

Worklink Services Inc.
Mandaluyong City
09.2019 - 05.2023
  • Conducted regular performance reviews of all staff members in the customer service team.
  • Monitored customer inquiries from different channels such as phone calls, emails, chat messages, ensuring timely response times.
  • Evaluated existing systems used by the organization for providing excellent customer service experience and identified areas needing improvement or modification.

Warehouse Supervisor

Philippine Family Mart
Makati City
07.2014 - 09.2019
  • Supervised loading and unloading of materials from incoming trucks.
  • Coordinated with other departments to ensure smooth flow of materials.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Ensured compliance with local regulations related to health and safety standards.

Posting Clerk

Profem Enterprises
Quezon City
02.2013 - 05.2014
  • Resolved customer complaints in a professional manner.
  • Organized paperwork for easy retrieval when needed.
  • Organized files in accordance with company policies and procedures.
  • Responded promptly to customer inquiries via telephone or email.

RDU Clerk

Sanford Marketing
Ilagan City
11.2011 - 04.2012
  • Entered data into computer systems accurately and efficiently.
  • Organized and maintained filing systems for confidential documents.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Maintained and updated filing, inventory and database systems, manually or using computer.

Education

Bachelor of Science - Information Technology

International School of Asia And The Pacific
Penablanca Cagayan
07.2007 - 03.2011

Skills

  • Inventory management
  • Loss prevention
  • Sales reporting
  • Visual merchandising
  • Customer relationship management
  • Team leadership
  • Problem solving
  • Effective communication

Languages

Tagalog
First Language
English
Advanced (C1)
C1

Timeline

Store Officer

Puregold Price Club Inc.
06.2023 - 07.2025

Supervisor Specialist

Worklink Services Inc.
09.2019 - 05.2023

Warehouse Supervisor

Philippine Family Mart
07.2014 - 09.2019

Posting Clerk

Profem Enterprises
02.2013 - 05.2014

RDU Clerk

Sanford Marketing
11.2011 - 04.2012

Bachelor of Science - Information Technology

International School of Asia And The Pacific
07.2007 - 03.2011

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Ryan Manicad