Ryan Cas De Mesa
Cabuyao
Summary
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do
Overview
3
3
years of professional experience
Work History
Finance Associates
J&T Express Philippines
01.2025 - 01.2026
- Resolved customer complaints and ongoing issues to enhance satisfaction
- Responded to customer queries and addressed product concerns to ensure clarity
- Provided product information to assist customers in informed decision-making
- Managed financial transactions to ensure accuracy and compliance with company policies.
- Analyzed expense reports to identify discrepancies and recommend corrective actions.
Customer Service Representative
Fast Logistics Corporation
01.2025 - 01.2026
- Assisted customers with inquiries and provided product information.
- Processed orders and managed shipping logistics to ensure efficient delivery.
- Maintained accurate records of customer interactions in CRM systems.
- Collaborated with team members to enhance service quality and efficiency.
- Resolved complaints by coordinating with appropriate departments for timely solutions.
Sales And Marketing INTERN
Kasile Hils Resort inc.
01.2024 - 03.2025
- Ensured customer satisfaction by effectively addressing questions and providing support.
- Supported departmental operations by completing general tasks as delegated by supervisors.
- Managed equipment operations to ensure consistent workflow and adherence to safety protocols.
- Assisted in developing marketing materials for resort promotions and events.
Service Crew
Mcdo Hana 943
01.2023 - 01.2024
- Managed invoices and payments for timely processing.
- Compiled financial report to provide insights for manager and stakeholders.
- Structured and categorized financial data to improve accessibility.
Education
Bachelor of Science - Business Marketing Management
St. Vincent College of Cabuyao
Cabuyao, LagunaGeneral Academic Subject -
Casile Integrated National High School
Cabuyao, LagunaHumanities and Social Sciences -
Tagaytay City National High School
TagaytaySkills
- Financial Analysis
- Budget Management
- Data Analysis
- Expense reporting
- Customer relationship management
- Team collaboration
Languages
- English
- Filipino
Timeline
Finance Associates
J&T Express Philippines
01.2025 - 01.2026
Customer Service Representative
Fast Logistics Corporation
01.2025 - 01.2026
Sales And Marketing INTERN
Kasile Hils Resort inc.
01.2024 - 03.2025
Service Crew
Mcdo Hana 943
01.2023 - 01.2024
Bachelor of Science - Business Marketing Management
St. Vincent College of Cabuyao
General Academic Subject -
Casile Integrated National High School
Humanities and Social Sciences -
Tagaytay City National High School