Summary
Overview
Work History
Education
Skills
Totalworkexperience
Joinedibm
Majorawards
Timeline
Generic
Ryan Ballesteros

Ryan Ballesteros

Quezon City, Metro Manila

Summary

A results-driven leader with over 20 years of experience in IT and HR Shared Services business, and with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

18
18
years of professional experience

Work History

Payroll Director - Asia Pacific

Kyndryl Philippines, Inc.
09.2021 - Current
  • Establish a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Facilitate cross-functional collaboration for improved decision-making processes within the organization.
  • Assist in recruiting, hiring and training of team members.
  • Strengthen internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Cultivate and strengthen team relationships using strong issue resolution and dynamic communication skills.
  • Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Implement innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Implement transformation projects as aligned with our company's vision to achieve our financial targets
  • Ensure timely payrolls for all countries supported

IBM ASIA PACIFIC PAYROLL LEADER

IBM Business Services
09.2007 - 09.2021
  • Leads the IBM internal Payroll team for 9 countries in AP - Philippines, Malaysia, Australia, New Zealand, Indonesia, Thailand, Korea, Singapore, and Vietnam
  • Manages the expectations and requirements of our stakeholders including the employee population and HR organization
  • Ensures that the upstream teams are managed accordingly
  • Guarantees timely and accurate execution and/or reporting of vendor, BCP, KPI requirements and other operational activities/metrics
  • Ensures that data integrity, audit readiness, and process compliance are in place at all times
  • Promotes, initiates, and leads transformation and automation projects

IBM US PAYROLL MANAGER

IBM Business Services
07.2015 - 09.2019
  • Led the IBM internal Payroll team for the US country
  • Made sure that payroll processing was compliant based on local and legal requirements

IBM REGIONAL OPERATIONS LEADER - Manila Delivery Center & NA Geo

IBM Business Services
05.2014 - 06.2015

IBM BUSINESS OPERATIONS MANAGER - IBM North America

IBM Business Services
08.2012 - 05.2014

IBM 2ND LINE OPERATIONS MANAGER (double hatting)

IBM Business Services
10.2011 - 07.2012

BM SERVICE DELIVERY MANAGER

IBM Business Services
01.2010 - 07.2012

Education

BSBA - Marketing Management

SAN BEDA COLLEGE
01.2002

Skills

  • Operations Management
  • Performance Management
  • Career Management
  • Client Experience
  • Audit, Business Controls, and Compliance
  • Business Process Transformation and Improvement
  • Agile Methodologies
  • Change Management
  • People management
  • Project management

Totalworkexperience

19 yrs, 14 yrs

Joinedibm

02/12/07

Majorawards

  • Grand Winner - iKonnect 2019: Most Innovative and Viable Business Idea
  • US Payroll Team - The IBM Way Excellence awardee - iKonnect 2018
  • Recipient of IBM Top Talent award for several years

Timeline

Payroll Director - Asia Pacific

Kyndryl Philippines, Inc.
09.2021 - Current

IBM US PAYROLL MANAGER

IBM Business Services
07.2015 - 09.2019

IBM REGIONAL OPERATIONS LEADER - Manila Delivery Center & NA Geo

IBM Business Services
05.2014 - 06.2015

IBM BUSINESS OPERATIONS MANAGER - IBM North America

IBM Business Services
08.2012 - 05.2014

IBM 2ND LINE OPERATIONS MANAGER (double hatting)

IBM Business Services
10.2011 - 07.2012

BM SERVICE DELIVERY MANAGER

IBM Business Services
01.2010 - 07.2012

IBM ASIA PACIFIC PAYROLL LEADER

IBM Business Services
09.2007 - 09.2021

BSBA - Marketing Management

SAN BEDA COLLEGE

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Ryan Ballesteros