Ruzzel Zarah L. Sabangan
Summary
Dynamic professional with 14 years of experience in compliance, strategy consulting, sales, marketing, and business development. Proven track record in leading sales and marketing initiatives that consistently surpass revenue goals while fostering strategic partnerships. Expertise in management, problem-solving, and customer satisfaction positions well for contributions to a high-performing team. Committed to driving impactful solutions within a collaborative and results-oriented business environment.
Overview
16
16
years of professional experience
1
1
Language
Work History
Senior Sales Development Representative
Wing Assistant
01.2025 - Current
- Created customized proposals tailored to individual client requirements, highlighting product benefits relevant to their specific challenges.
- Enhanced sales presentations by incorporating case studies and testimonials, demonstrating product value to potential customers.
- Increased sales pipeline by identifying high-potential prospects and conducting effective outreach campaigns.
- Optimized email templates for cold outreach, increasing response rates and engagement from prospective clients.
- Implemented new CRM system, enhancing data accuracy and enabling better tracking of sales activities.
- Streamlined lead qualification process, improving efficiency and accelerating deal closures.
- Leveraged social media platforms strategically to identify key decision-makers in target organizations more efficiently.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Qualified leads by scheduling introductory discovery meetings and calls.
Paralegal Manager
US Law Firm
09.2024 - 08.2025
- Enhanced productivity by creating standardized templates for commonly used legal documents and correspondence.
- Contributed to successful settlements by conducting thorough due diligence investigations on opposing parties'' assets and liabilities.
- Increased efficiency by streamlining legal document processes and implementing a new case management system.
- Implemented an effective document retention policy that reduced storage costs while maintaining compliance with regulatory requirements.
- Conducted comprehensive legal research to support attorneys in the preparation of cases for trial.
- Served as a liaison between attorneys and support staff, ensuring efficient workflow and adherence to deadlines.
- Evaluated and recommended improvements to the firm''s legal technology infrastructure, ensuring optimal efficiency across all operations.
Executive Assistant- Virtual Assistant
CARING TOUCH INHOME CARE INC.
11.2018 - 11.2024
- Calendar Optimization: Expertly manage complex executive schedules, ensuring efficient coordination of meetings, appointments, and travel, while adeptly handling conflicts and prioritizing engagements.
- Communication Efficiency: Streamline executive inbox management, prioritize emails, and craft professional correspondence, reports, and presentations, while maintaining effective stakeholder communication.
- Travel Coordination: Arrange and manage comprehensive travel plans, including flights, accommodations, and itineraries, ensuring seamless travel experiences.
- Meeting Facilitation: Prepare and organize meeting agendas and materials, document proceedings with precision, and oversee the execution of follow-up actions.
- Project Oversight: Support and advance project objectives through meticulous research, data compilation, and deadline management, contributing to successful project outcomes.
- Information Stewardship: Maintain and safeguard digital records and databases, upholding the highest standards of confidentiality and organizational efficiency.
- Personal Assistance: When required, manage personal errands and tasks with the same level of professionalism and discretion afforded to executive responsibilities.
Sales and Marketing Manager
PINK VENTURES INC.
05.2024 - 09.2024
- Led and motivated high-performing sales teams to achieve revenue targets.
- Implemented effective sales training programs and fostered strong client relationships.
- Developed and executed comprehensive marketing strategies, including digital marketing campaigns and brand building initiatives.
- Managed budgets, tracked KPIs, and provided regular performance reports to the CEO.
- Hired, trained, and mentored sales and marketing teams.
Senior Legal and Compliance Manager
JOHNSON & JOHNSON VISION
07.2021 - 05.2024
- Facilitates all legal documentation of the Company regarding matters affecting the Company and/or Department.
- Closely coordinates with HR, Finance and other departments as regards all legal and regulatory compliance requirements and commitments of each Department.
- Prepares other papers and/or documents, including drafting of letters, notices, and replies, among others, which may be addressed to different agencies, government or private, as may be requested by the different departments of the Company.
- Reviews, revises and drafts, if necessary, different forms of contracts, memoranda, agreement, among others, as may be endorsed by the different departments of the Company.
- Whenever necessary, conducts legal research to ensure the Company's compliance with relevant laws and regulations.
- Prepares the necessary inquiry, application and submission to relevant governmental authorities as regards licensing requirements and corporate governance issue/s of the Company and inform VP of Legal and Regulatory Compliance of matters relative thereto.
- Submits monthly reports to VP of Legal and Regulatory Compliance regarding accomplished compliance and legal requirements as well as deadlines of requirements for the month.
- Performs related duties and responsibilities as may be assigned from time to time.
Sales and Marketing Manager
GP MARKETING SERVICES INC.
01.2019 - 06.2021
- Handles and provides coaching to team members.
- Product presentation to the top management decision makers (fieldworks).
- Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
Senior Account Manager- Sales
INTERNATIONAL MEDICAL GROUP
01.2014 - 10.2018
- Handles and provides coaching to team members.
- Handles legal documents for our clients.
- Doing contracts and revisions for any corrections.
- Collection of data every week from different branches.
- Inventory of stocks every month and replenish items per branches.
- Liaised between account holders and representatives to resolve issues and maintain satisfaction of customers.
- Organized client feedback and introduced a streamlined process of replying to and rectifying complaints.
- Closed business deals to increase company profits.
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Met or exceeded sales goals for B2B accounts by bringing in over new accounts and upselling deals to existing clients.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Supervised lower-level account managers to maintain excellent services.
- Trained team to increase ROI.
- Handled high-profile accounts.
- Produced P&L statements to enable research into loss-reduction strategies.
Customer Service Professional (Retention Officer)
STREAM GLOBAL SERVICES (NOW CONVERGYS PHILIPPINES)
11.2012 - 01.2014
- This project requires interacting with the largest online satellite radio in the US who has been using their services depending on their plan.
- If the customer decided to cancel the service As a retention officer I offered them free services to extend their plan and give them discounted rates for valued customers.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Support Representative (Contractual/Project based)
INGRAM MICRO PHIL.
10.2011 - 10.2012
- Company Overview: Ingram Micro Inc., a Fortune 100 company, is the world's largest technology distributor and a leading technology sales, marketing and logistics company for the IT industry worldwide.
- As a Sales Support Representative I processed orders and make sure that it will be done on time.
- I aim every day to do what is right, what is best and what is fair in delivering value to our customers and maintaining a strong and viable business.
- Documented customer complaints and completed corrective action requests.
- Managed timely and effective replacement of damaged or missing products.
- Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Ingram Micro Inc., a Fortune 100 company, is the world's largest technology distributor and a leading technology sales, marketing and logistics company for the IT industry worldwide.
Branch Supervisor
FND, INCORPORATED
05.2009 - 09.2011
- Handles and supervises my team.
- I dispensed drugs to the customers whenever there is no available that is in charge for the moment.
- Responsible for managing and rotating the inventory within the pharmacy.
- Always an accurate and detailed oriented person.
- Responsible for tasks where accuracy is highly important such as operating cash registers and updating patient records and profiles.
- Increased customer satisfaction by resolving Product or Service issues.
- Worked with different customers to understand needs and provide excellent service.
- Supervised and guided new employees on Task and responded quickly to questions, which improved understanding of job responsibilities.
- Analyzed and solved multifaceted problems that affected executive leaders and business initiatives.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Peachtree software.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Education
Bachelor of Science -
NURSING
Juris Doctor - undefined
Ateneo De Manila School Of Law
Skills
CANVA
HUBSPOT
ADOBE PHOTOSHOP
Cold calling
ZOHO CRM
CRM management
SALESFORCE
Email campaigns
META (FACEBOOK, INSTAGRAM, ETC)
Customer engagement
PEACHTREE ACCOUNTING
Problem-solving
SOCIAL MEDIA CONTENT CREATION
Sales strategy
MS TEAMS
Decision-making
Self motivation
Product knowledge
Mondaycom
ASANA
Trello
Slack
LinkedIn Sales Navigator
Xero
Patriot Accounting
Clio Manage Software (Legal Software)
Google Workspace
Microsoft 365
Personal Information
- Date of Birth: 12/11/86
- Nationality: Filipino
Timeline
Senior Sales Development Representative
Wing Assistant
01.2025 - Current
Paralegal Manager
US Law Firm
09.2024 - 08.2025
Sales and Marketing Manager
PINK VENTURES INC.
05.2024 - 09.2024
Senior Legal and Compliance Manager
JOHNSON & JOHNSON VISION
07.2021 - 05.2024
Sales and Marketing Manager
GP MARKETING SERVICES INC.
01.2019 - 06.2021
Executive Assistant- Virtual Assistant
CARING TOUCH INHOME CARE INC.
11.2018 - 11.2024
Senior Account Manager- Sales
INTERNATIONAL MEDICAL GROUP
01.2014 - 10.2018
Customer Service Professional (Retention Officer)
STREAM GLOBAL SERVICES (NOW CONVERGYS PHILIPPINES)
11.2012 - 01.2014
Sales Support Representative (Contractual/Project based)
INGRAM MICRO PHIL.
10.2011 - 10.2012
Branch Supervisor
FND, INCORPORATED
05.2009 - 09.2011
Juris Doctor - undefined
Ateneo De Manila School Of Law
Bachelor of Science -
NURSING