Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Juan

Baguio City, Province of Benguet,BEN

Summary

Dedicated and versatile professional with a strong background in customer service, sales, and online retail. Known for exceptional communication, organization, and problem-solving skills. Proficient in managing tasks, engaging with clients, and navigating online platforms. Eager to apply my expertise to support businesses as a reliable and efficient Virtual Assistant.

Professional e-commerce specialist, ready to drive online sales and enhance customer satisfaction. Proven track record in managing product listings, optimizing online store performance, and leveraging digital marketing strategies. Strong team player, adaptable, and focused on delivering results through collaborative efforts. Skilled in inventory management, customer relationship management, and data analysis.

Overview

10
10
years of professional experience

Work History

Online Seller

Facebook Marketplace
01.2023 - Current
  • Successfully managed an online shop selling perfumes, frozen foods, and second-hand clothes (ukay-ukay)
  • Interact with customers, handle inquiries, and provide excellent service to ensure satisfaction
  • Create engaging product listings and implement marketing strategies to boost sales
  • Organize and monitor inventory to maintain efficiency and meet customer demands

Customer Service Representative (eBay Support)

Concentrix
05.2023 - 10.2023
  • Delivered top-notch customer support by handling inquiries and resolving concerns effectively
  • Maintained high-quality service standards while meeting performance goals
  • Collaborated with team members to improve processes and enhance customer experiences

Sales Associate

SM Supermarket
01.2015 - 01.2019
  • Assisted customers in selecting products, providing knowledgeable recommendations
  • Consistently exceeded sales targets and contributed to the store's success
  • Ensured an organized and visually appealing store layout to attract customer

Education

Bachelor of Science - Nursing

Mountain province State University
01.2014

Skills

  • Administrative Skills
  • Customer Support
  • Communication
  • Tech Savvy
  • Social Media Management
  • Adaptability and Learning

Timeline

Customer Service Representative (eBay Support)

Concentrix
05.2023 - 10.2023

Online Seller

Facebook Marketplace
01.2023 - Current

Sales Associate

SM Supermarket
01.2015 - 01.2019

Bachelor of Science - Nursing

Mountain province State University
Ruth Juan