Ruth Cloma
CSR/Administrative Assistant
Davao City,Davao Del Sur
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
ROMSAN Refcon Marketing and Services
Romeo Santos
07.2017 - 08.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Setting up Schedules and Appointments to Customers for Air-conditioning Maintenance and Services.
- Purchasing Air-conditioning parts, tools and equipment need.
- Preparing Sales and Service Invoice.
- Administrative Support
- Greeted customers warmly and pleasantly answered inquiries
- Provided exceptional customer service to drive satisfaction
- Assisted customers with product selection based on individual needs and preferences
- Organized and stocked merchandise to keep necessary levels for sales demand
Secretary
Edwin Nazairo
01.2018 - 06.2018
- Preparing and Issuance of Payroll
- Optimized time management with meticulous calendar maintenance, ensuring timely completion of tasks and projects.
- Managed budgetary responsibilities with accuracy, tracking expenditures and submitting expense reports for approval.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Created and updated records and files to maintain document compliance.
Education
Bachelor of Industrial Technology - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
University of South Eastern Philippines
Obrero St. Davao City Philippines 8000 05.2010 - 05.2014
Skills
Character Reference
Mrs. Janet Santos Fuellas
Admin@ROMSAN Refcon Marketing and Services
janetgurl_12@yahoo.com
0998 856 7564
Edwin Nazairo
Proprietor
ed_naz@yahoo.com
0966 758 9249/0919 432 2532
Eddie Santos
Manager@ ROMSAN Refcon marketing and Services
eiddest@yahoo.com.ph
0922 899 9738
Timeline
Secretary
Edwin Nazairo
01.2018 - 06.2018
ROMSAN Refcon Marketing and Services
Romeo Santos
07.2017 - 08.2018
Bachelor of Industrial Technology - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
University of South Eastern Philippines
05.2010 - 05.2014
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